Robin W Puri
Gurgaon
Summary
Accomplished ethics and compliance professional with over 22 years of expertise in developing and managing comprehensive ethics and compliance programs. Proven track record in operational risk management, fraud control, and compliance management, including anti-fraud, anti-bribery, and corruption initiatives. Skilled in conducting thorough third-party due diligence, implementing effective code of conduct policies, and mitigating human capital risk. Adept at delivering impactful audit and compliance trainings while also conducting meticulous forensic investigations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
General Manager - Audit & Compliance
Cheil India
04.2017 - Current
- Compliance Oversight: Enforced compliance and regulatory standards for organization and its suppliers, ensuring adherence to local and international regulations
- Due Diligence Management: Led comprehensive reviews of third-party partnerships, assessing compliance risks and implementing necessary controls
- Data Analysis & Risk Mitigation: Gathered and analyzed compliance-related data, developing strategic responses that enhanced overall compliance processes
- Internal Controls & Monitoring: Monitored effectiveness of compliance controls through frameworks, risk assessments, and internal reviews, ensuring proactive management of compliance issues
- Stakeholder Guidance: Provided timely and accurate advice on Ethics & Compliance matters, including government interactions and due diligence challenges
- Investigative Expertise: Conducted thorough investigations into fraudulent activities, vendor collusion, and unethical behavior, maintaining organizational integrity
- Whistle-Blower Platform Management: Reviewed escalations, ensuring comprehensive investigations and appropriate responses to reported concerns
- Training & Development: Led large-scale training sessions for employees and partners on Risk & Compliance guidelines, fostering a culture of ethics and fraud prevention aligned with new procedures from risk audits
Entrepreneur
Sole Proprietor
10.2015 - 03.2017
- Transitioned from corporate sector to manage and grow family-owned business specializing in school uniforms and educational materials
Senior Manager - Audit
Su-kam Power Systems Limited
08.2013 - 09.2015
- Led operational, financial, and compliance audits, ensuring adherence to internal policies and regulations
- Conducted on-field reviews and drafted comprehensive reports, presenting findings to management for policy and process enhancements
- Conducted investigations into internal and external fraud, theft, and losses, preparing detailed reports for stakeholders
- Managed intellectual property rights (IPR) investigations, discreet employee background vetting, and inquiries into employee fraud and theft
Operational Risk Head
QFS Consultancy
03.2009 - 08.2013
- Led a Risk and Operations team in the Telecom BPO sector involves a blend of strategic oversight and hands-on management
- Supported business development initiatives and project development, collaborating with cross-functional teams to achieve strategic goals
- Oversaw collections and retention strategies, ensuring optimal performance in back-office and telemarketing operations for North, UP, and Punjab circles
AVP - Fraud Control Unit
Religare Finvest Ltd
11.2007 - 02.2009
- Led Fraud Risk Management initiatives across North and West India, enhancing organization's ability to detect and prevent fraudulent activities
- Established in-house Fraud Control Unit, developing policies, processes, and structures in compliance with RBI regulations and internal group policies
- Implemented effective fraud control measures to minimize credit and fraud losses associated with consumer banking products
- Conducted training sessions on fraud prevention for sales and credit channels, improving awareness and responsiveness to potential fraud risks
Manager - Risk and Fraud Control
Cholamandalam DBS
11.2006 - 10.2007
- Established Risk Control Unit, developing comprehensive policies, processes, and structures in alignment with legal and credit regulations
- Managed internal fraud, data leakage, customer fraud, channel fraud, and security issues, ensuring robust protection across Maharashtra and Gujarat
- Implemented advanced fraud detection tools and processes, such as sampling triggers, mystery shopping, seeding and investigations, to significantly reduce fraud losses
Asst. Manager - Fraud Control Unit
CitiFinancial Consumer Finance India Ltd
12.2005 - 10.2006
- Led fraud risk management activities across 85 branches in Maharashtra and Goa, ensuring proactive measures against fraudulent activities
Senior Officer - Collections
Standard Chartered Bank
06.2003 - 06.2006
- Monitored and controlled delinquency rates, maintaining focus on achieving targets on monthly basis
Senior Executive - Collections
GE Capital - SBI Cards
12.2000 - 05.2003
- Assisted Fraud Control Unit in investigations, contributing to identification and resolution of fraudulent activities
Education
Bachelor of Commerce - Accounting, finance, economics, marketing, management, and business law
Delhi University
03.2004
Diploma - Computers Application
NIIT
04.1999
High School Diploma - Brand Management, Advertising and Communication
National School of Sales & Marketing
04.1998
Skills
- Anti-bribery and corruption
- Third party due diligence
- Forensic investigation
- SOP formulation
- Risk management policies
- Leadership and team building
- Training and Development
- Interpersonal Skills
- Risk Mitigation
Certification
Certified Information Systems Auditor (CISA), 09/01/24, Ongoing
Timeline
General Manager - Audit & Compliance
Cheil India
04.2017 - Current
Entrepreneur
Sole Proprietor
10.2015 - 03.2017
Senior Manager - Audit
Su-kam Power Systems Limited
08.2013 - 09.2015
Operational Risk Head
QFS Consultancy
03.2009 - 08.2013
AVP - Fraud Control Unit
Religare Finvest Ltd
11.2007 - 02.2009
Manager - Risk and Fraud Control
Cholamandalam DBS
11.2006 - 10.2007
Asst. Manager - Fraud Control Unit
CitiFinancial Consumer Finance India Ltd
12.2005 - 10.2006
Senior Officer - Collections
Standard Chartered Bank
06.2003 - 06.2006
Senior Executive - Collections
GE Capital - SBI Cards
12.2000 - 05.2003
Diploma - Computers Application
NIIT
High School Diploma - Brand Management, Advertising and Communication
National School of Sales & Marketing
Bachelor of Commerce - Accounting, finance, economics, marketing, management, and business law
Delhi University
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