Summary
Overview
Work History
Education
Skills
Certification
Education
Languages
Timeline
Generic
Rochak Singh

Rochak Singh

Bengaluru,KA

Summary

Dedicated technical writer with nine years of proven experience delivering exceptional quality and service. Known for consistently achieving top-notch results, meeting job demands and deadlines with a diligent work ethic and unwavering dedication to excellence. Seeking opportunities to continue professional growth and make a meaningful contribution to the success of the organization.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Document Controller

LG soft India Pvt. Ltd.
05.2024 - Current
  • Managing technical documentation flow of engineering and project management documents.
  • Designed a Wikipedia page for knowledge base documents for LGSI MS lab.
  • Designing templates for documents, file types and document databases for storing information.
  • Optimizing document management software usage, training team members on best practices for file organization and version control.
  • Maintaining document review and approval procedures for confidential or sensitive information, controlling flow of documents.
  • Managing the full lifecycle of software architectural documents documents.
  • Proofreading and editing written copy before submitting to publisher.
  • Actionable feedback to continuously improve writing abilities.
  • Monitoring due dates and deadlines and worked to submit all documents on time or early.
  • Achieving better reader engagement by interviewing appropriate professionals.
  • Expediting review cycles by tracking outstanding actions and following up with responsible parties accordingly.
  • Reducing errors in documentation with thorough quality checks and attention to detail.
  • Tailoring writing style to suit project scope and target audience.
  • Safeguarded sensitive information with strict adherence to confidentiality protocols and data protection regulations.

Sr. Technical Writer (Contractual)

Teamware Solutions / Microsoft India Pvt. Ltd.
11.2023 - 03.2024
  • Conducted in-depth consultations with clients to determine the information required within the document and it's target audience.
  • Restructured the internal Wikipedia for multiple projects including Microsoft big data platform MagneTar and Azure.
  • Explored and utilized Markdown markup language to craft and modify technical documents.
  • Maintained a version history and upload deliverables to SharePoint to keep track of deadlines.
  • Created multiple lab documents for technical audiences.
  • Tailored writing style to suit project scope and target audience.
  • Submitted drafts and provided updates to clients regularly, ensuring projects stayed on track and aligned with requirements.
  • Edited and proofread technical documents for accuracy and consistency.
  • Proved successful working within tight deadlines and a fast-paced environment.

Sr. Technical Writer

Codeastu Technologies Pvt. Ltd. / RxSense, LLC
02.2023 - 05.2023
  • Creation of high-quality technical documentation of multiple products for client RxSense United States.
  • Developed and maintained detailed databases of appropriate reference materials, including research and design specifications.
  • Development of user manual, product catalog, and user guides for various products.
  • Developed technical diagrams to help support technical information within the text making documents more user-friendly.
  • Worked with engineers to improve user experience, including design, UI, and helping refine content.
  • Supervised work of contracted employees to deliver work on schedule.

Sr. Technical Writer

Fashnear Technologies Pvt. Ltd. (Meesho)
12.2020 - 12.2022
  • Documentation development encompassed release notes, tech blogs, JDs, sprint documents, and training manuals for a number of tech teams.
  • Excellent "What's new" content for the Google Play and Apple App Stores development for each new version of the Meesho app.
  • Communicated technical information to non-technical audiences using easy-to-understand language within the text.
  • The development of resources to support various leaders' fireside talks.
  • Collaboration with internal departments on product and documentation specifications.
  • Authored multiple in-depth tech blogs on diverse topics and applied SEO best practices to improve visibility and engagement.
  • Applied strong writing, editing and proofreading abilities to each assignment to produce the best possible content.
  • Used social media platforms and advertising services to promote app.
  • Checked work for accuracy of content and grammar.

Technical writer (Contractual)

Jobcart IT solutions / Infogain India Pvt. Ltd.
07.2020 - 11.2020
  • Development of comprehensive, high-quality product documentation for client HP, product documentation includes user manuals, quick reference guides, product catalogs, and other technical documents.
  • Coordinated with subject matter experts to ensure the accuracy of technical content in documentation projects.
  • Kept fully up-to-date with emerging technologies, platforms, and best practices to help meet client objectives.
  • Delivered technical presentations for clients, managers and staff, translating complex terminology into digestible ideas.

Technical Writer

Capgemini India Pvt. Ltd.
11.2017 - 11.2019
  • Creation and amendment of technical documentation of multiple internal products.
  • Develop product documentation such as user manuals, release notes, quick reference sheets, and installation manuals.
  • Adapted documentation style to suit different platforms.
  • Carefully selected the correct mediums for communication depending on the audience and information required.
  • Worked with cross-functional teams to verify adherence to regulatory requirements and internal quality standards.

Technical Writer

Sonovision Aetos Technical Services Pvt. Ltd.
02.2014 - 08.2016
  • Submitted drafts and provided updates to clients regularly, ensuring projects stayed on track and aligned with requirements.
  • Followed company policies and editorial guidelines to craft thorough, well-written content.
  • Learned about the project's product and methodology through careful analysis.
  • Contacting internal technical team members and external Subject Matter Experts (SME) via email and conference calls on a regular basis to collect technical information.

Education

Bachelor of Engineering - Aeronautics

The Aeronautical Society of India
2017

Aircraft Maintenance Engineering - Aeronautics

School of Aeronautics
2013

Bachelor of Science - Physics, Chemistry, Mathematics

MJP Rohilkhand University
2010

Higher secondary -

Uttaranchal State Board.
2006

Senior secondary -

Uttaranchal state Board
2004

Skills

  • Content creation for technical support
  • Quick learner
  • Tech Blogs and creative writing
  • Markdown markup language
  • Flow chart and diagram development
  • Editing proficiency
  • Guidelines development
  • API documentation
  • Infographics
  • Experienced with Confluence, Jira, and MS Office
  • Image Editing Tools: Adobe Illustrator, Snagit, Adobe Photoshop CS6
  • Languages & Technology: XML (DITA), HTML, JQL query
  • Design Packages: CATIA V5 R20, Solid Edge, Unigaphics UG NX 75, Miro

Certification

  • CATIA V5 & analysis tool APDL & Workbench certified by Central Institute of Tool Design Chennai, 2017.

Education

other,other,other,other,other

Languages

English
Proficient
C2
Hindi
Bilingual or Proficient (C2)

Timeline

Senior Document Controller

LG soft India Pvt. Ltd.
05.2024 - Current

Sr. Technical Writer (Contractual)

Teamware Solutions / Microsoft India Pvt. Ltd.
11.2023 - 03.2024

Sr. Technical Writer

Codeastu Technologies Pvt. Ltd. / RxSense, LLC
02.2023 - 05.2023

Sr. Technical Writer

Fashnear Technologies Pvt. Ltd. (Meesho)
12.2020 - 12.2022

Technical writer (Contractual)

Jobcart IT solutions / Infogain India Pvt. Ltd.
07.2020 - 11.2020

Technical Writer

Capgemini India Pvt. Ltd.
11.2017 - 11.2019

Technical Writer

Sonovision Aetos Technical Services Pvt. Ltd.
02.2014 - 08.2016

Aircraft Maintenance Engineering - Aeronautics

School of Aeronautics

Bachelor of Science - Physics, Chemistry, Mathematics

MJP Rohilkhand University

Higher secondary -

Uttaranchal State Board.

Senior secondary -

Uttaranchal state Board

Bachelor of Engineering - Aeronautics

The Aeronautical Society of India
Rochak Singh