Rocky Singh
Thane
Summary
Senior Sales Manager with background in leading high-performing sales teams, developing strategic growth plans, and driving revenue growth. Known for strong leadership skills, customer relationship management, and ability to identify new business opportunities. Proven track record in improving sales processes, training staff for success, and building lasting relationships with key clients. Made significant impacts in previous roles by fostering team collaboration and executing successful sales strategies.
Overview
12
12
years of professional experience
Work History
Branch Manager
Jana Small Finance Bank
Mumbai
11.2025 - Current
- Led branch initiatives to ensure compliance with regulatory standards and risk management protocols.
- Implemented customer engagement strategies to enhance overall client satisfaction and retention.
- Developed and monitored branch budgets, ensuring cost-effective operations and resource allocation.
- Trained and mentored staff to improve product knowledge and customer service skills.
- Analyzed customer feedback to enhance service delivery and streamline branch operations.
- Executed promotional campaigns to drive sales of financial products and increase customer outreach.
Senior Sales Manager
Yes Bank Ltd
07.2022 - 11.2025
- Handled Sales Team of 5 Deputy Managers.
- Achieving month on month target of NTB accounts.
- Managing NTB and existing customers portfolio(CA,SA and FD).
- Cross sale of third party product.
- Developed and implemented sales strategies to increase profits and expand market share.
- Conducted weekly meetings with sales team to review performance, goals and objectives.
- Created reports on customer satisfaction, sales forecasts and product launches.
- Provided training for new sales staff members on company policies and procedures.
- Provide MSME and connected banking for Current accounts.
- Daily Monitoring of CASA inflow and outflow.
- Training to sales team on new circulars relating to process and products introduced by RBI.
- Fraud transaction monitoring in newly opened account for prevention and revert to risk team based on finding.
Senior Sales Manager
Kotak Mahindra Bank ltd
11.2021 - 06.2022
- Handled Sales Team of 8 Deputy Managers.
- Managing customer data using I-Sense financial Banking Software's.
- Managing HNI and super HNI clients relationship.
- Activating saving and current account by Tablet with minimum TAT. No rejection in account opening using Tablet.
- Organizing MILAP program for customer's at Branch on Monthly Basis.
- Motivating and guiding the team to achieving the Sales Target.
- Organizing Parichay (Customer Meet) at Branch on Monthly basis.
- Meeting customers for sourcing Savings Account and Current Account.
- Doing joint calls with the sales officers and helping them to source Savings Account and Current Account.
- Ensuring better quality of business sourced by sales team.
- Conducting huddle with Sales officers to review their performance and their product knowledge and process knowledge.
- Activating services like CMS, BEAT, Home Banking for current account clients.
Senior Privilege Banker (Team Leading Role)
ICICI Bank Ltd
02.2018 - 11.2021
- Leading a team of Privilege Bankers and guiding them towards targets.
- Maintaining revenue for each Privilege Banker.
- Cross-selling new products and services to both new and existing Privilege customers.
- Achieving sales targets for CASA and other products.
- Maintaining good relationships with customers.
- Providing guidance and advice to customers about products and services.
- Servicing customers, including NRI and senior citizens.
- Managing the relationship of accounts to enhance CASA, manage retention, and add more family members to the group.
- Joint Calls with Privilege Banker.
Assistant Sales Manager
IDFC Bank Ltd
01.2017 - 01.2018
- Acquiring CASA and Working Capital product.
- NTB was the major focus.
- Doing corporates activity.
- Doing cold calling to reach maximum target audience.
- Work on the referrals referred from existing clients.
- Cross selling of banking products was taken care.
Assistant Sales Manager
ING VYASYA Bank Ltd. is now Kotak
01.2015 - 12.2016
- Acquiring CASA and Working Capital product.
- NTB was the major focus.
- Doing corporates activity.
- Doing cold calling to reach maximum target audience.
- Work on the referrals referred from existing clients.
- Cross selling of banking products was taken care.
Assistant Manager in Personal Loan
Standard Chartered Financial Ltd.
02.2014 - 09.2014
- Handling walk in customer in Branch.
- Taking lead from Branch RMs and Service Mangers.
- Doing cold calling and Data Calling.
Education
PGDM - Finance
Kohinoor Management School
B.COM -
Ramniranjan Jhunjhunwala College
H.S.C -
Karthika Jr. College
S.S.C -
Hindi High School
Skills
- Retail & Corporate Banking Sales
- Loan & Credit Card Sales
- Cross-Selling & Up-Selling Products
- Customer Acquisition & Retention
- Target Achievement & Revenue Generation
- Time Management & Planning
- Adaptability and Problem Solving
Languages
- English
- Marathi
- Hindi
- English
- Marathi
- Hindi
- English
- Marathi
Hobbies and Interests
- Playing Cricket
- Listening Music
Personal Information
Languages
Hindi
First Language
English
Proficient
C2
Marathi
Proficient
C2
Timeline
Branch Manager
Jana Small Finance Bank
11.2025 - Current
Senior Sales Manager
Yes Bank Ltd
07.2022 - 11.2025
Senior Sales Manager
Kotak Mahindra Bank ltd
11.2021 - 06.2022
Senior Privilege Banker (Team Leading Role)
ICICI Bank Ltd
02.2018 - 11.2021
Assistant Sales Manager
IDFC Bank Ltd
01.2017 - 01.2018
Assistant Sales Manager
ING VYASYA Bank Ltd. is now Kotak
01.2015 - 12.2016
Assistant Manager in Personal Loan
Standard Chartered Financial Ltd.
02.2014 - 09.2014
PGDM - Finance
Kohinoor Management School
B.COM -
Ramniranjan Jhunjhunwala College
H.S.C -
Karthika Jr. College
S.S.C -
Hindi High School