Proven leader in operations and customer service, with a track record of enhancing team performance and customer satisfaction at Sethi International Transport Inc. Skilled in strategic planning and problem-solving, adept at fostering teamwork and collaboration. Successfully implemented process improvements, achieving significant operational efficiencies. Excelled in CRM and staff development, driving business growth and exceeding performance targets. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Team Leadership
Operations Management
Strategic Planning
Performance Management
Time Management
Staff Development
Business Development
Project Management
Negotiation
Sales management
Teamwork and Collaboration
MS Office
Problem-solving aptitude
Analytical Thinking
Leadership
Leadership