Rogelio Padilla
Hammond
Summary
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
12
12
years of professional experience
Work History
General Manager
Rainstorm Car Wash
Hammond
07.2018 - Current
- Direct safety operations and maintain clean work environment to adhere to FDA and OSHA requirements.
- Monitor inventory levels, and place new orders for merchandise to keep the supply well-stocked.
- Review financial statements and sales or activity reports to measure productivity or goal achievement.
- Develop service and sales strategies to improve customer retention and revenue.
- Manage all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitor financial performance and identify areas for improvement in cost savings and revenue generation.
- Resolve customer complaints quickly while maintaining high quality standards of customer service.
- Upkeep with maintenance of the equipment and make repairs if needed.
Driver
DHL
Chicago
01.2017 - 06.2018
- Managed time efficiently when making multiple stops along designated routes.
- Maintained delivery schedules without compromising safety.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Logged deliveries, drop-off times and special conditions in company system.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Maintained accurate logs of vehicle inspections and repair status.
Welder
Archer Wire International Corporation
Bedford Park
07.2016 - 01.2017
- Trained apprentices in safety procedures and use of tools, equipment used during fabrication, welding operations.
- Laid out, positioned, aligned and secured parts and assemblies with straightedges, squares
- Adjusted weld machines to correct settings for precision and waste reduction.
- Maintained a clean working environment by removing scrap metal from work areas.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed routine maintenance and repair.
Assistant Manager
Aqua Express Carwash
Hammond
07.2013 - 09.2016
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Established a positive rapport with customers, managers, and customer service team members to maintain a positive and successful work environment.
- Trained and supervised customer service staff on policies, procedures, and best practices.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Perform maintenance on equipment and make repairs if needed
Education
Commercial Driver License - Transportation
Drive CO
Gary, IN01-2022
Associate of Business Administration -
Ivy Tech Community College of Indiana
East Chicago, IN05-2014
Skills
- Customer service
- Sales
- Sales Coaching
- Team building
- Conflict resolution
- Multitasking capacity
- Team leadership
- Problem-solving
- Goal setting
- Comfortable with both hand tools and power tools
- Welding
- Troubleshooting and diagnosis of mechanical, electrical, hydraulic, and pneumatic systems
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Enjoy playing soccer, played in High School and College.
Accomplishments
- Was a dual site manager as well managing Rainstorm Car Wash in Hammond, IN and in Markham, IL for over a year.
References
References available upon request.
Timeline
General Manager
Rainstorm Car Wash
07.2018 - Current
Driver
DHL
01.2017 - 06.2018
Welder
Archer Wire International Corporation
07.2016 - 01.2017
Assistant Manager
Aqua Express Carwash
07.2013 - 09.2016
Commercial Driver License - Transportation
Drive CO
Associate of Business Administration -
Ivy Tech Community College of Indiana
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