Roger Hernandez

Dynamic Facilities Manager with extensive experience at Penn Entertainment, excelling in budget management and team leadership. Proven track record in enhancing building maintenance systems and optimizing asset management. Skilled in emergency preparedness and effective schedule coordination, ensuring operational excellence and safety across diverse environments.

• Responsible for supervising staff and the overall daily management of a designated shift that is responsible for general maintenance, installation, maintenance and repair of HVAC, electrical and plumbing systems and water distribution.
• Ensures OSHA standards are followed during a designated shift.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• Handle crisis situations as they arise in order to maintain safety standards and minimize the effect on casino operations. Observe building codes, rules and regulations.
• Supports, administers and manages operational goals and monitors achievements of performance and profit objectives
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
• Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to Director.
• Adheres to preventive maintenance schedules for facility.
• Maintains strict confidentiality in all departmental and company matters.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Supervised team of 30 or more staff members.