Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Rohan Awaghade

Senior Agency Development Manager
Pari Tower, Pune, Maharashtra

Summary

An Agency Development manager takes responsibility for prospecting new personal business actively. Recruiting and hiring new agency sales Reps meeting with business owners and presenting core products, and also managing all business operations customer service, hiring, sales training, marketing, product education, business to business and higher productivity.

Overview

7
7
years of professional experience
9
9
years of post-secondary education

Work History

Senior Agency Manager

Max Life Insurance Company
2023.09 - Current
  • Built the distribution by recruiting, coaching and Retaining agents, agency managers and advisors
  • To responsible for recruiting and managing, and promoting sales campaigns.
  • To develop advisors on consultative selling skills for higher productivity
  • Recruiting agents
  • Training and developing agents
  • Motivating agents
  • coordinating with agency training and development units
  • Implementing sales campaigns
  • Monitoring agent performance
  • Enchansing business conservation
  • Increasing Market reach
  • Promoting agents to use agents portal and agency work system
  • Increased agency revenue by implementing effective sales strategies and cultivating strong client relationships.
  • Championed diversity and inclusion within the workplace by promoting cultural awareness programs and encouraging open dialogue among colleagues.
  • Served as a trusted advisor to clients on matters related to policy coverage, claims handling, and industry regulations.
  • Provided expert advice on risk mitigation strategies based on thorough analysis of clients'' unique circumstances.
  • Recruited top talent for the agency by leveraging networks within the insurance community and showcasing career advancement opportunities within the organization.

Virtual Relationship Manager

HDFC Bank Ltd
2022.08 - 2023.06

Job Description

  • To engage regularly with the preferred customers as defined by the contact policy and provide a Consistent and amp; Superior Digital Experience.
  • Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
  • To enhance Customer Relationships and amp; while doing so, Educate, Encourage, and amp; Induce the customers to use.
  • Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
  • So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.
  • Customer Continuous engagement with the portfolio customers mapped (1000 to 1500 groups/ PF) as per the contact policy, with accurate and amp; complete capture of interaction details.
  • Call handling as per defined standards.
  • Promoting Digital Banking services for a superior customer service experience and Profiling of customers to aid the right cross-servicing of Bank products.
  • Accurate logging and resolution of complaints and Attrition control of customers.
  • Regular interactions with the customers and proactively assessing customer needs.
  • Ensure portfolio quality of relationship while racing considering eligibility.
  • Monitor large amount movements and account closure from the deposit accounts.
  • Right, cross-sell products basis profiling and engagement, Penetration of products across groups.
  • Sales across all product segments-TPP, Assets, Cards, etc.
  • Use of triggers to track the maturity of FDs, movement of CASA balances, etc, and prevent outflow.
  • Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
  • Ensure all laid down systems and processes are followed as stipulated by Audit and Senior Management, Ensure accurate and timely submission of financial transactions.
  • Adherence to set processes of updating customer interactions in CRM next, MIS-Reporting.
  • Ensure timely submission of Customer base review/reports as requested by Central Team / Senior Management.

Relationship Manager

Wise Owl Investment & Insurance Marketing LLP
2019.12 - 2022.05

Job Description

  • Consults with clients and prospective clients to assess insurance needs, budget, financial planning goals, and other relevant details. Provides rate quotes and coverage recommendations; assists with long-term planning. Assists with completion of the application and other necessary paperwork; obtains underwriting approval.
  • Educate the customer about products and complete monthly sales targets.
  • Calling on provided customers' data & scheduling appointments daily & close those leads by meeting with customers.
  • Maintain good relationships with all mapped clients through weekly calls & get referrals from them.
  • Analyze existing client portfolios and cross-sale products and services as per their lifestyle, risk profiling and requirements.
  • Managed a team of 2 Employees, overseeing hiring, training, and professional growth of employees.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Networked with business leaders and executives to identify clientele within the local community.
  • Submit information into spreadsheets, databases, and customer relationship management systems.

Field Marketing Executive

HNO Furnising Ltd
2016.12 - 2018.12

Job Description

  • To aim to maximise profits through developing sales strategies that match customer requirements and by promoting products, services or ideas.
  • To role client-facing role which involves travelling around and holding meetings with clients and potential clients as the representative of a company, its products and services.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • To Promoting New Products , services with exitising customer Base

Education

Bachelor of Arts - History

Yashwantrao Chavan Maharashtra Open University
Nashik
2010.08 - 2013.10

Diploma in Mechanical Engineering -

Maharashtra State Board of Technical Education
Satara
2009.08 - 2012.06

Some College (No Degree) - H.S.C

Maharashtra State Board of Higher Secondary Edu
Dahiwadi, Satara, Maharashtra
2007.07 - 2009.06

Some College (No Degree) - S.S.C

Maharashtra State Board Higher of Secondary Edu
Dahiwadi, Satara, Maharashtra
2006.06 - 2007.06

Skills

    Customer portfolio management

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Additional Information

Personal Dossier:-

Date of Birth: 25/11/1991

Languages: Marathi, Hindi,English

Permanent Address: At/po-Dahiwadi, Tal-Man, Dist-Satara-415508

Current Address: Flat No 604, Pari Tower, Dhayari-Narhe road, Pune-411011

Contact Number: +91 9975686111/ 8888427255



Rohan Awaghade

Timeline

Senior Agency Manager

Max Life Insurance Company
2023.09 - Current

Virtual Relationship Manager

HDFC Bank Ltd
2022.08 - 2023.06

Relationship Manager

Wise Owl Investment & Insurance Marketing LLP
2019.12 - 2022.05

Field Marketing Executive

HNO Furnising Ltd
2016.12 - 2018.12

Bachelor of Arts - History

Yashwantrao Chavan Maharashtra Open University
2010.08 - 2013.10

Diploma in Mechanical Engineering -

Maharashtra State Board of Technical Education
2009.08 - 2012.06

Some College (No Degree) - H.S.C

Maharashtra State Board of Higher Secondary Edu
2007.07 - 2009.06

Some College (No Degree) - S.S.C

Maharashtra State Board Higher of Secondary Edu
2006.06 - 2007.06
Rohan AwaghadeSenior Agency Development Manager