To learn and adapt the work culture of organisation and to achieve the goal
Rohan Bisht
Food&Beverage Servise
Mumbai
Summary
Proven Food and Beverage Attendant with a track record of enhancing guest experiences at Costa Cruises Europe through expert table layout and timely food delivery. Excelled in a JW Marriott apprenticeship, honing problem-solving skills and fostering team collaboration. Known for turning high-pressure situations into opportunities for exceptional service, significantly boosting customer loyalty.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Food and Beverage Attendant
Costa Cruises Europe
03.2023 - Current
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
F&B Apprenticeship
JW Marriott
12.2021 - 10.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
B.Sc Hospitality Studies -
Don Bosco High School
Matunga,Mumbai05.2021
Certificate Course In Maritime Catering -
Training Ship Rahaman
Panvel12.2017
Skills
Timely food delivery
Table layout
Food running
Ordering procedures
Problem-Solving
Interests
Timeline
Food and Beverage Attendant
Costa Cruises Europe
03.2023 - Current
F&B Apprenticeship
JW Marriott
12.2021 - 10.2022
B.Sc Hospitality Studies -
Don Bosco High School
Certificate Course In Maritime Catering -
Training Ship Rahaman