Rohan Chettri
New Delhi
Summary
Inside sales representative driven to obtain new customers quickly. Expertly generates and increases sales while delivering top-notch customer service. Extensively working towards achieving organizational goals.
Overview
5
5
years of professional experience
Work History
Business Development Executive
Infogain India Pvt. Ltd.
Gurugram
05.2022 - Current
- Working in the Inside Sales Team and generating business for the company
- Doing research, data mining, managing campaigns, generating leads and arranging calls for the Sales Manager
- Managing Salesforce for the whole Business Unit of the company which includes accounts like – Abbott, IndiaSpeaks, Adobe and Kellogg’s
- Creating SoWs and POs for Adobe account and managing direct communication with the client
- Managing roles requirement and hiring procedure for Adobe account
- Overall Tools used: Sales Navigator, Zoom Info, Salesforce, Yesware, Apollo and Excel.
Real Estate Experience Partner
Better.com
Gurugram
06.2021 - 05.2022
- Working in the Real Estate department of the company
- Working closely with the US clients, ensuring they are being guided throughout their home buying journey
- Analyzing the given data of a particular client and assigning them to a dedicated real estate agent
- Handling tickets from different realtors regarding the client’s CRM
- Handling escalations raised by the agents
- Training the new recruits on how to work efficiently with respect to the workflow and auditing their scores.
Thryv Service Specialist
Personiv Contact Centre Pvt. Ltd
Gurugram
09.2019 - 01.2021
- Worked for US business management software called Thryv
- Handled inbound/outbound calls assisting the clients with their software issues
- Managed Google My Business page for the clients and worked on its online presence
- Designed business websites using the Thryv site editor tool
- Took software onboarding meetings with the clients.
Education
Bachelor of Arts -
St. Anthony’s College
Shillong, North Eastern Hill University05.2017
Skills
- New Business Development
- Lead prospecting
- Lead Generation
- Database Management
- Sales Pipeline Management
- Sales and Marketing
Accomplishments
- Represented India in Vietnam, Singapore and Thailand on a Youth Exchange Program through National Cadet Corps.
- Been a member of an international organization called ‘Initiative of Change’ to work for the society and bring good changes for the people and self.
- NCC ‘C’ certificate holder with an ‘A’ grade.
Timeline
Business Development Executive
Infogain India Pvt. Ltd.
05.2022 - Current
Real Estate Experience Partner
Better.com
06.2021 - 05.2022
Thryv Service Specialist
Personiv Contact Centre Pvt. Ltd
09.2019 - 01.2021
Bachelor of Arts -
St. Anthony’s College
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