Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
GeneralManager
Rohan Dialle

Rohan Dialle

Banker
Delhi,New Delhi

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
7
7
years of post-secondary education

Work History

Assistant Manager

The Federal Bank Ltd.
New Delhi, Delhi
10.2018 - Current
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Achieved 150% of allotted Annual Target in previous Fiscal Year (Mortgage Loans)
  • Reduced cost of Customer Acquisition and onboarding cost by 45%
  • Highest Insurance and Fee Income Contributor across zone by achieving 200% allotted Insurance attachment target along with mortgages

Clerk

The Federal Bank Ltd.
New Delhi, Delhi
12.2009 - 09.2018
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.

Education

MBA - Banking, Investment & Insurance

Welingkar Institute of Management
Mumbai
01.2019 - 12.2020

B. Com - Commerce

S.H.U.A.T.S.
Prayagraj (Formerly Allahabad)
12.2014 - 12.2017

JAIIB - Banking

IIBF
New Delhi
08.2014 - 08.2014

Intermediate - PCM + Computers

Holy Public School
Agra
04.2007 - 03.2008

High School -

Holy Public School
Agra
04.2005 - 03.2006

Skills

Employee performance evaluations

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Accomplishments

  • Supervised team of 5 staff members.
  • Achieved 150% of my allotted targets in previous Fiscal Year
  • Achieved my Annual target in present Fiscal year within 7 months
  • Highest Insurance & Fee Income contributor across zone
  • Best rated (AAA rating) Relationship Manager in New Delhi Zone

Timeline

MBA - Banking, Investment & Insurance

Welingkar Institute of Management
01.2019 - 12.2020

Assistant Manager

The Federal Bank Ltd.
10.2018 - Current

B. Com - Commerce

S.H.U.A.T.S.
12.2014 - 12.2017

JAIIB - Banking

IIBF
08.2014 - 08.2014

Clerk

The Federal Bank Ltd.
12.2009 - 09.2018

Intermediate - PCM + Computers

Holy Public School
04.2007 - 03.2008

High School -

Holy Public School
04.2005 - 03.2006
Rohan DialleBanker