Rohan Ghalsasi
Luxury Sales l Business Intelligence l Value Chain Creation l Experiential Engagement l Customer Success/Loyalty l Digital Ecosystem
Ahmedabad
Summary
Luxury Sales professional with over 12 years of experience in market positioning and business development. Acumen in business intelligence and digital sales platforms.
Seeking an opportunity where I bring my strategic sales and relationship management skills to support the mission of maximizing revenue, and ensuring exceptional guest experience/client retention and development.
Overview
13
13
years of professional experience
4
4
Certifications
Work History
Associate Director of Sales (Pre-Opening)
The Leela Palaces, Hotels and Resorts
03.2021 - 03.2025
- Led a team of five executives under the proactive corporate sales vertical.
- Led the team to achieve consistent revenue growth of 10% to 15% from the assigned portfolio: INR 37.5, 44, 48 Crores over 2023, 2024, and 2025.
- Led the establishment and evolution of the digital footprint of The Leela Gandhinagar on multiple platforms, like TravelClick, Cvent Corporate, and Meeting and Events, PHR Meetings.
- Led the cross-market sales efforts for the hotel, generating 25 global accounts for The Leela Gandhinagar in 2025.
- Part of the Complex Sales Leadership generating revenues of INR 100,121 and 118 crores for FY-23, 24, and 25.
- Led the team in hiring and budgeting for the assigned business vertical.
Senior Sales Manager
Hilton Hotels and Resorts Worldwide
12.2018 - 10.2019
- Secured 30 global and over 150 local/national accounts, along with 2 airline crew members leading a team of 4 executives.
- Part of the hotel's sales leadership team to achieve a 2/5 ranking in market penetration and profitability indices within 8 months of the hotel opening.
- Led the proactive sales team in capturing 30% of total room revenue through the Corporate Transient Segment.
- Created the digital footprint for the hotel on e-commerce platforms like OnQ-S&M, Cvent Transient, and TravelClick.
- Led hiring and budgeting for the assigned business vertical.
- Departmental Trainer for e-tools, like TravelClick and OnQ-S&M.
Senior Sales Manager (Pre-Opening)
Hyatt Hotels Corporation
11.2014 - 12.2018
- Part of the hotel sales team, achieving a consistent annual revenue growth of 8-12% YoY.
- Part of the hotel sales team is achieving rankings on key performance indices, with placements of 2/5 for RGI, 1/5 for ARI, and 2/5 for MPI.
- The assigned portfolio drove 18% of corporate transient revenue for the hotel.
- Managed high-value clients, including Adani, Torrent, Arvind Limited, Ford Motors, Tata Motors, and their OEM partners.
- Created and managed e-commerce tools like Lanyon and Cvent Meetings for the hotel.
- Departmental Trainer for e-commerce tools like Cevnt and Envision.
Market Manager
Make My Trip
07.2014 - 11.2014
- Managed a broad portfolio of hotels (standalone and branded), exceeding 300 properties.
- Established MMT's digital drive for the Gujarat market, with a 10% MoM growth in hotel additions.
- Facilitated the expansion of hotel partnerships by onboarding 50 establishments in tier C and D markets.
- Managed an 89% achievement on the Rate Parity Index for the Gujarat market.
- Led a 15% growth in paid partnerships for the assigned territory over the course of tenure.
Assistant Manager- National Sales
Apeejay Surendra - The Park Hotels
11.2012 - 07.2014
- Territory management for selling 12 luxury boutique hotels and 1 luxury yacht.
- Established a stable base consisting of 20 transient and 8 MICE accounts.
- Helped maintain an average of 85% of monthly target accomplishment.
- Enhanced portfolio ADR, achieving a 17% premium.
Sales Executive
Starwood Hotels & Resorts
11.2011 - 07.2012
- Contributed to the increase in occupancy rate of the Suite and Club Room from 35% to 50%.
- Supervised the acquisition and closure of RFPs by the hotel team.
- Managed a portfolio of over 70 national and state PSUs.
- Departmental trainer for e-commerce tools, like Lanyon.
Education
MBA - International Business
Indian Institute of Tourism And Travel Management
Gwalior, India 04.2001 -
Bachelor of Science - Tourism And Hospitality Management
Institute of Hotel Management
Panjim, India 04.2001 -
Skills
- Emotional Quotient
- Process Enhancement
- Business Analytics
- Learning and Development
- Digital Footprint
- Project Management
- Stakeholder Management
- MIS
- Loyalty and Engagement
Certification
Certification in Consumer Behavior and Research Methodology- LinkedIn Learning
Strengths
- Process Creation and Curation -
3 Hotel Openings including India's largest Connex and Hotel Complex, Ahmadabad's first designated Hilton Hotel and the first Upper Upscale Hotel in the city of Ahmedabad
- High Volume Portfolio Management-
Led and Managed key sectors (Big Pharma, Automobiles, Sports, Indian MNC)
- Project Management-
Drove profitable brand alliances in the Sports and Entertainment Industries
- Market/Trend Analysis
Expertise in analyzing market trends for business intelligence and performance enhancement
Timeline
Associate Director of Sales (Pre-Opening)
The Leela Palaces, Hotels and Resorts
03.2021 - 03.2025
Certification in Google AdWords and Google Analytics, SEO Foundation- LinkedIn Learning
06-2020
Certification in Event Marketing, Virtual Events and Supplier Network ManagementCvent Online Learning
05-2020
Certification in Pricing Strategy FoundationsLinkedIn Learning
05-2020
Certification in Consumer Behavior and Research Methodology- LinkedIn Learning
04-2020
Senior Sales Manager
Hilton Hotels and Resorts Worldwide
12.2018 - 10.2019
Senior Sales Manager (Pre-Opening)
Hyatt Hotels Corporation
11.2014 - 12.2018
Market Manager
Make My Trip
07.2014 - 11.2014
Assistant Manager- National Sales
Apeejay Surendra - The Park Hotels
11.2012 - 07.2014
Sales Executive
Starwood Hotels & Resorts
11.2011 - 07.2012
MBA - International Business
Indian Institute of Tourism And Travel Management
04.2001 -
Bachelor of Science - Tourism And Hospitality Management
Institute of Hotel Management
04.2001 -
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