Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rohan Kaikini

Sales Operations and Productivity
Gurugram

Summary

Accomplished Sales Operations leader with over 19 years of experience in B2B SaaS, technology, and analytics industries. Specializes in Salesforce.com consulting, revenue operations, and marketing strategy. Currently leading Sales Operations at Infogain to improve enterprise-wide visibility through automated dashboards and CRM discipline. Known for fostering cross-functional collaboration, aligning GTM teams, scaling processes, and facilitating data-backed decision-making. Previously excelled in marketing at Absolutdata by driving impactful digital campaigns and successfully launching new AI products.

Overview

20
20
years of professional experience
2
2
Certifications

Work History

Deputy General Manager, Sales Operations

Infogain
01.2021 - Current
  • Lead the Sales Operations function with full ownership of end-to-end sales reporting and pipeline visibility for CXO consumption
  • Architected and governed enterprise-level Power BI dashboards for revenue, pipeline health, and GTM insights
  • Delivered CRM hygiene and process automation initiatives in Salesforce.com to improve sales data integrity
  • Partnered with cross-functional teams (Finance, Delivery, Marketing, Leadership) to drive bookings discipline and quota alignment
  • Led sales forecasting, territory planning, and deal desk governance across global teams
  • Spearheaded adoption of sales tools and dashboards to enhance decision-making and reporting cadence
  • Drove initiatives around pipeline integrity, sales process automation, and revenue operations alignment
  • Key Skills: Salesforce.com Consulting | Power BI | Sales Forecasting | Revenue Operations | Pipeline Management | Sales Reporting | Deal Desk | CRM Optimization | Sales Enablement

Sr. Manager – Marketing (Practice Lead) / Manager – Marketing

Absolutdata Technologies
07.2013 - 12.2020
  • Headed B2B marketing for AI/IOT/Big Data SaaS offerings, managing inbound strategy, funnel performance, and content-led engagement
  • Implemented and developed operational standards, policies and procedures.
  • Built and scaled marketing automation using HubSpot and Salesforce, increasing MQLs by over 600%
  • Delivered a 50% YoY increase in marketing-attributed revenue (2015–2017), contributing directly to net-new client wins
  • Collaborated globally with sales and executive teams to align messaging, campaigns, and product launches
  • Launched 3 new AI-based products and improved PR coverage significantly
  • Tools & Skills: HubSpot | Google Analytics | Campaign Automation | MQL Attribution | Product Launches | Inbound Marketing

Bid Manager – Global Response Center

Computer Sciences Corporation (CSC)
04.2007 - 06.2013
  • Managed bids with total contract value exceeding $100M for North America; secured $40M in TCV within five months
  • Oversaw proposal delivery, budget management, and pursuit strategy

Network Engineer

Tata Teleservices
06.2003 - 05.2004
  • Assisted in the operation and maintenance of Lucent 5ESS wireless and wireline switches , supporting telecom network uptime and quality
  • Conducted regular performance monitoring and basic fault analysis of switching infrastructure

Education

MBA - Marketing

Symbiosis Center For Management And HRD (SCMHRD)
Pune, India

Bachelor of Engineering - Electronics & Communication

Nirma Institute of Technology
Ahmedabad, India

Skills

Certification

HubSpot Inbound Marketing Certified

Timeline

Deputy General Manager, Sales Operations

Infogain
01.2021 - Current

Sr. Manager – Marketing (Practice Lead) / Manager – Marketing

Absolutdata Technologies
07.2013 - 12.2020

Bid Manager – Global Response Center

Computer Sciences Corporation (CSC)
04.2007 - 06.2013

Network Engineer

Tata Teleservices
06.2003 - 05.2004

MBA - Marketing

Symbiosis Center For Management And HRD (SCMHRD)

Bachelor of Engineering - Electronics & Communication

Nirma Institute of Technology
Rohan KaikiniSales Operations and Productivity