ROHAN KULKARNI
Belagavi
Summary
Customer-focused Technical Analyst committed to creating positively impactful implementation strategies and solutions to the clients. Offering skills in testing, diagnostics, and troubleshooting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Analyst
Oracle India Pvt. Ltd.
Bangalore
08.2023 - Current
- Monitored performance of systems and applications and took appropriate corrective action when necessary.
- Performed detailed analysis of existing systems and identified areas for improvement.
- Developed test plans and scenarios to ensure quality assurance of new applications.
- Analyzed business requirements to develop technical solutions that meet customer needs.
- Provided technical support to users, troubleshooting system issues and resolving problems in a timely manner.
- Assisted in the creation of technical documentation, including process flow diagrams, Proof of Concept (PoC) documents, use cases, functional specifications, and migration documents for the customer.
- Coordinated with project managers on development timelines for various projects while adhering to established standards.
- Developed relationships and rapport with various individuals, including clients, and internal personnel.
- Coordinated with partners across functions and projects to evaluate new approaches, requirements, and explore different solutions as part of issue resolution for customers.
- Provided technical support and troubleshooting for system issues, ensuring minimal downtime and maintaining productivity.
- Assessed user feedback to continuously improve system usability and functionality.
- Designed and executed data migration plans for system upgrades and replacements, ensuring data integrity and minimal disruption.
- Conducted impact assessment and regression testing to ensure that the customer's existing system is unaffected due deployment of new features
- Prepared and presented technical presentations showcasing new features and associated impact for clients.
Sales Representative
Insplore Consultants Pvt. Ltd.
04.2022 - 06.2022
- Interned at Insplore Consultants Pvt. Ltd. under the role of Sales Representative.
- Designed an explainer video that was used for promotion of the investment plan through social media.
- Leveraged personal contacts to cold-call 30 potential customers during the internship.
- Generated revenue of Rs.30,000 by converting 3 prospects into customers.
- Communicated necessary feedback about the product to the reporting manager.
- Suggested solutions to the issues that might endanger company's reputation and hinder its performance at large.
- Was offered an opportunity to be a part of the Jaipur Convention organized for A-grade performers.
Intern
GTTC
Belagavi
04.2021
- Interned at GTTC, Belagavi and was trained in Robotics Programming and Operations, and Operations in CMM as part of UG studies in 2021.
Intern
Experts Hub and AISI
Bangalore
07.2018
- Completed the 8 days (70 hours) of Internship on Automotive IC engine offered by Experts Hub and AISI held at JSS Academy of Technical Education, Bangalore in 2018.
Education
PGDM - HR and Systems
SDM Institute for Management Development
Mysore03.2023
B.E. - Mechanical Engineering
KLE Dr M.S.Sheshgiri College of Engg. and Tech.
Belagavi08.2021
Pre-University Certificate - Science
KLE Independent PU College
Belagavi05.2017
SSLC - 10th standard
St. Xavier's High School
Belagavi05.2015
Skills
- Business analysis
- Interpersonal and written communication
- Testing and diagnostics
- IT best practices
- Problem solving
- Briefings, reports, and documentation
- Business requirements analysis
- Diagnostics and troubleshooting
- End-user consultation
- Customer relationship management
- Technical support
- Impact assessment
- Presentation skills
- Agile methodology
Websites
Certification
- Enhancing Soft Skills & Personality, NPTEL, 62.25/75, 2019
- Data Science with Python, Edu Fabrica, 2020
- Speak English Professionally, Georgia Tech, USA, 2020
- Inspiring and Motivating Individuals, University of Michigan, USA, 2020
- Leading Teams & Managing Talent, University of Michigan, USA, 2020
- Design Thinking for Innovation, University of Virginia, USA, 2020
- Creative Problem Solving, University of Minnesota, USA, 2020
- TATA Data Visualization: Empowering Business with Effective Insights, Forage Learning in association with TATA India, 2022
Awards
- Certificate of presentation and publication for two papers, National Conference at Agnel Institute of Technology and Design, Goa, 2019
- Certificate of presentation and publication for two papers, International Conference at SRM School of Management, Chennai, 2019
- Certificate of recognition as Innovative Product Makers, KLE Technological University's National Level Product Designing Competition, 'PUPA', 2018
- Runners-up position in Basketball and Football Tournament, SDMIMD, 2022
Hobbies and Interests
- Playing musical instruments: Keyboard and Drums
- Participating in Debates, Open-mics, and Musical Performances
- Exploring New Topics and Courses
Projects
Socially Relevant Project (SRP), Carried out the SRP at 'Kaliyuva Mane', a free alternative residential school located in Mysore., 07/2022, Evaluated the working and operations of different activities at the school., Gamified contemporary topics to engage children., Interviewed the Managing Trustee of the Divya Deepa Charitable Trust., Assisted school staff in problem-solving. UG Project: Designing and Fabrication of a Ceramic Micro-Thruster for Satellites, 02/2021 - 03/2021, Designed, fabricated, and tested a micro thruster for small scale satellites., Created a composite mixture for combustion of fuel to produce precision micro-thrust., Tested ingredients in various proportions to find optimum composition.
Languages
Proficient, Proficient, Proficient, Proficient, Learning
Personal Information
Date of Birth: 05/28/99
Abroad Visits
- Sri Lanka
- Thailand
Accomplishments
- Certificate of presentation and publication for two papers presented in a National Conference held at Agnel Institute of Technology and Design, Goa, 2019. • Certificate of presentation and publication for two papers presented in an International Conference held at SRM School of Management, Chennai, 2019. • Certificate of recognition as Innovative Product Makers at KLE Technological University’s National Level Product Designing Competition, “PUPA” held at Hubli, 2018. • Secured Runners-up position in Basketball and Football Tournament held at SDMIMD, 2022.
Languages Known
English
First Language
Timeline
Technical Analyst
Oracle India Pvt. Ltd.
08.2023 - Current
Sales Representative
Insplore Consultants Pvt. Ltd.
04.2022 - 06.2022
Intern
GTTC
04.2021
Intern
Experts Hub and AISI
07.2018
PGDM - HR and Systems
SDM Institute for Management Development
B.E. - Mechanical Engineering
KLE Dr M.S.Sheshgiri College of Engg. and Tech.
Pre-University Certificate - Science
KLE Independent PU College
SSLC - 10th standard
St. Xavier's High School
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