Results-driven Associate Account Manager with a proven track record of exceptional productivity and efficient task completion. I specialize in client relationship management, strategic account planning, and revenue growth strategies. Excelled in communication, problem-solving, and adaptability, ensuring seamless collaboration with team members and stakeholders to meet organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate Account Manager - Customer Success
e-Zest Digital Solutions (An Accion Labs Company)
Pune
05.2023 - Current
Performed data collection for account evaluations
Executed market analysis to uncover emerging trends
Created and presented sales data analysis regularly
Cultivated strategic alliances with key clients, partners, and vendors
Recognized opportunities across accounts, enhancing revenue through cross-selling and upselling.
Partnered with marketing team to design and implement tailored client campaigns
Developed plans for expanding client base.
Presented solution-focused proposals to potential clients, tailored to meet their specific needs.
Leveraged HubSpot to handle client communications
Delivered extensive support to current clients, meeting their requirements
Sales & Marketing Intern
Arqus Sports Consultancy
Pune
06.2021 - 08.2021
Utilized marketing data analytics to predict campaign effectiveness and sales trends.
Collaborated on formulating pricing strategies to maximize profitability.
Conducted customer surveys to gather insights on product and service satisfaction.
Created and executed strategic plans for new product and service launches.
Developed engaging content and promotional materials for marketing campaigns.
Designed and implemented social media strategies to enhance customer engagement.
Education
M.B.A - Marketing and Sports Management
MIT - WPU
03.2022
B.COM - Marketing
Symbiosis School of Arts & Commerce
12.2019
Skills
Customer Relationship Management (CRM)
Data Analytics
Account Management
Expertise in MS Office Applications
Client Onboarding
Customer Service Management (CSM)
Stakeholder Management
Customer Retention
Client Engagement Strategies
Market Research
Prospective Client Engagement
Certification
TATA Group Virtual Experience Program
PwC Virtual Experience Program
Google Data Analytics
Data Visualization using Power BI
IAB - Fundamentals of Digital Marketing
Volunteer Experience
Vice - President, Change We Need, NGO
Felicitated by Late Dr.Vikram Gokhale for tremendous contribution in social services
Affiliations
Sports
Social Events
Social Work (NGO)
Dance
Travelling
Accomplishments
District-Level Cricket Player: Competed at the district level in cricket.
District-Level Roll Ball Player: Represented the district in roll ball.
Vice-President, Change We Need, NGO: Led community development initiatives as Vice-President.
Facilitated by Late Dr. Vikram Gokhale: Recognized for social work activities.
Senior Software Engineer at Egen Solutions Inc , Client : PeaPod Digital LabsSenior Software Engineer at Egen Solutions Inc , Client : PeaPod Digital Labs