Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Timeline
Generic
Rohan Raj

Rohan Raj

Banquet Manager (Level 6)
Mumbai

Summary

Results-oriented Banquet Manager with extensive experience in overseeing high-profile corporate and wedding events. Skilled in managing large banquet spaces, driving revenue growth, and leading high-performing teams. Expertise in financial oversight, cost control, and inventory management, consistently exceeding targets. Known for delivering exceptional customer service and tailoring events to client needs while maintaining strict health and safety standards. Proficient in utilizing IT systems to streamline operations and ensure efficient event execution.

Overview

12
12
years of professional experience
3
3
Languages

Work History

Banquet Manager (Level 6)

Novotel Mumbai International Airport
11.2024 - 08.2025
  • Strategically manage and oversee operations for two ballrooms and three meeting rooms, delivering seamless and sophisticated event experiences for both corporate and wedding clients.
  • Successfully led the banquet division in achieving the highest number of confirmed wedding bookings this year, driving consistent growth in monthly event confirmations.
  • Consistently exceed monthly revenue targets by effectively coordinating large-scale events and ensuring that all financial goals for the banquet department are achieved.
  • Direct and mentor a team of banquet associates, fostering a positive work environment and promoting staff satisfaction, resulting in improved team performance and retention.
  • Collaborate with clients to design and deliver bespoke event solutions tailored to their unique needs, ensuring exceptional execution of corporate functions, conferences, and weddings.
  • Oversee all aspects of event management from pre-planning to post-event analysis, ensuring a flawless execution and a memorable experience for all guests.
  • Drive cross-departmental collaboration with sales, catering, and housekeeping to ensure all logistical requirements are met, maintaining high standards of service excellence.
  • Maintain meticulous attention to detail while managing multiple events simultaneously, ensuring operational efficiency and adherence to the hotel’s service standards.
  • Ensure adherence to all safety, health, and regulatory guidelines during events, ensuring a safe environment for both guests and staff.
  • Continuously monitor and assess staff performance and morale, providing coaching and recognition to maintain high levels of engagement and motivation within the team.

Banquet Manager

Novotel Hyderabad Airport
11.2022 - 11.2024
  • Oversee the management of over 50,000 sq. ft. of wedding space and 10,000 sq. ft. of meeting space, ensuring seamless event execution and optimal space utilization to meet diverse client needs.
  • Provide dynamic leadership and strategic direction to team leads and associates, fostering a high-performance culture while ensuring operational excellence and team cohesion.
  • Achieved significant labor cost efficiency with a 16.9% labor cost, compared to a budgeted 19%, through meticulous cost control and streamlined operational processes without compromising service quality.
  • Consistently maintain a 98% service score on Meeting Scope, reflecting a strong commitment to delivering exceptional service, meeting client expectations, and enhancing guest satisfaction.
  • Direct and supervise the full spectrum of staffing functions, including recruitment, training, performance management, and discipline, ensuring alignment with budgeted labor costs and operational goals.
  • Lead comprehensive coordination of all functions, liaising with clients, overseeing event set-ups, and ensuring timely execution through effective communication with key departments like the Executive Chef and Banquet staff.

Assistant Manager Food and Beverage

Le Meridian Goa
01.2022 - 08.2022
  • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
  • Preserve excellent levels of internal and external customer service
  • Identify customers' needs and respond proactively to all of their concerns
  • Lead F&B team by attracting, recruiting, training and appraising talented personnel provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Comply with all health and safety regulations

Assistant Manager Food And Beverage

Courtyard Marriott Nashik
09.2020 - 12.2021
  • Pre-opened All day dining restaurant (House of Gourmet) of 126 covers restaurant
  • Pre-opened Banquet (4500sq.feet) and meeting room (1700sq.feet)
  • Directly reporting to General Manager
  • Provided administrative support to food to general manager with demonstrated ability to set procedures
  • Designed and implemented management system, administrative polices and operational procedures to set the standard
  • Worked in line with marketing manager to market promotions for outlets, reached out to social media and privileged guests.

Assistant Restaurant Manager

The Westin hotel
12.2019 - 07.2020
  • Responsible for all day dining Seasonal tastes - All day dining coffee shop with Cover of 158 + 19 team members
  • Handling In Room Dining of 215 rooms with 7 team members
  • Have won Times best all-day dining award in the city

Assistant Restaurant Manager

Marigold Hotel
04.2019 - 12.2019

Responsible for all day dining (Saffron soul) and Bar (Mystique)

Food and Beverage Executive

Courtyard Marriott
02.2016 - 10.2019

Guest Service Associate

Courtyard by Marriott Pune Hinjawadi
07.2013 - 01.2016

Education

Diploma in Hotel Management -

Amro Institute Of Hotel Management

Skills

Staff Supervision & Leadership

Personal Information

Accomplishments

  • Certified FOSTAC (Food Safety Training and Certification) for Food & Beverage, ensuring adherence to industry standards and best practices.
  • Manager of the Year 2023 at Novotel Hyderabad Airport for outstanding leadership, performance, and operational excellence.
  • Manager of the Year 2021 at Courtyard Marriott Nashik, recognized for exceptional team management and achieving top-tier business results.
  • Successfully headed the G20 Summit in Hyderabad, overseeing key events and ensuring seamless execution.
  • Spearheaded the banquet department to achieve the highest number of wedding bookings in 2023, consistently exceeding monthly revenue targets.

Timeline

Banquet Manager (Level 6)

Novotel Mumbai International Airport
11.2024 - 08.2025

Banquet Manager

Novotel Hyderabad Airport
11.2022 - 11.2024

Assistant Manager Food and Beverage

Le Meridian Goa
01.2022 - 08.2022

Assistant Manager Food And Beverage

Courtyard Marriott Nashik
09.2020 - 12.2021

Assistant Restaurant Manager

The Westin hotel
12.2019 - 07.2020

Assistant Restaurant Manager

Marigold Hotel
04.2019 - 12.2019

Food and Beverage Executive

Courtyard Marriott
02.2016 - 10.2019

Guest Service Associate

Courtyard by Marriott Pune Hinjawadi
07.2013 - 01.2016

Diploma in Hotel Management -

Amro Institute Of Hotel Management
Rohan RajBanquet Manager (Level 6)