Results-oriented Sales and Account Management professional with 7+ years of experience in driving revenue growth and client satisfaction. Proven expertise in strategic planning, stakeholder management, and effective communication. Proficient at leading high-performing teams to achieve targets. Skilled in market research, business analysis, and implementing innovative solutions. Seeking a challenging role to leverage my skills and contribute to the success of a dynamic organization.
Overview
7
7
years of professional experience
Work History
Sr. Business Analyst – Sales Engineer
Quantiphi Analytics
Bengaluru
10.2020 - Current
Orchestrated and optimized client, partner, and prospect engagements, fostering synergy across teams for dynamic marketing strategies, precise target identification, and lead generation to cultivate a robust sales pipeline
Established a reputation as a trusted advisor, adept at deciphering intricate client business challenges and proposing bespoke solutions
Demonstrated prowess in securing an impressive 25% repeat business, substantiating a remarkable 40% contribution to the overall revenue
Conducted detailed research on industry nuances, rigorously analyzing market trends and competitors to furnish invaluable insights for refining internal strategies
Spearheaded pivotal roles in revenue planning and forecasting, crafting intricate strategies for an 8-lead-per-quarter top-of-the-funnel pipeline, incorporating nuanced elements like brand positioning and stakeholder management
Mentorship extended to a team of business analysts, propelling them to achieve an admirable 50% of the team’s revenue target
Navigated complex legal discussions, deftly orchestrating legal paperwork and promptly resolving any discrepancies
Consistently fueled revenue growth by securing substantial contributions from larger clients, masterfully executing successful initiatives in both new and repeat business realms.
Area Manager
LG Electronics
Bengaluru
06.2016 - 01.2018
Conducted comprehensive market research on LG products and competitor offerings, optimizing strategies based on consumer behavior insights
Analyzed the 4P's of marketing, intricately considering both brand and client competition for effective market positioning
Spearheaded account management for primary and secondary sales, ensuring seamless SKU stock availability
Collaborated with clients to devise marketing initiatives, resulting in a noteworthy 50% increase in foot traffic and heightened brand visibility
Drove a 15% surge in secondary sales through the implementation of strategic brand awareness activities
Led a team of brand promoters, providing pivotal support for sales processes, particularly during off-season sales
Formulated and assessed monthly plans for the sales pipeline, marketing budget, and brand visibility planogram, ensuring alignment with overarching business objectives.
Technical Support Associate
Hewlett Packard
Bengaluru
04.2013 - 11.2013
Excelled in the role of Technical Support Associate at Hewlett Packard, addressing and resolving technical issues promptly and efficiently
Contributed to a collaborative team environment, ensuring seamless customer support for Hewlett Packard's clientele.
Test Engineer
Onyx Solutions
Bengaluru
09.2011 - 01.2013
Specializing in comprehensive testing procedures and quality assurance networking protocols.
Data Science Intern
Philips India
Bengaluru
06.2019 - 06.2020
Applied theoretical knowledge gained during MTech studies to real-world projects, enhancing practical skills in data analysis and problem-solving.
Sales & Marketing Intern
Magnasoft
Bengaluru
04.2015 - 05.2015
Focussed on honing sales and marketing skills acquired during PGDM studies, actively participated in sales and marketing strategies, gaining hands-on experience in client engagement in GIS industry
STRATEGIC BUSINESS DEVELOPMENT AND OPERATIONAL EXCELLENCE
Client Acquisition, Strategic Account Management, and Process Optimization:
Successfully acquired 30 new clients/leads and converted 10 into won deals through Account Based Messaging, customized account research, and industry trend analysis
Implemented focused Account Based Marketing (ABM) strategies to address challenges in a tech-savvy region, resulting in the initiation of Proof of Concept (POC) projects and full-blown collaborations
Introduced the organization-wide Statement of Work (SoW) Alignment process to manage project scopes effectively and prevent potential issues, ensuring efficient internal reviews and clear boundaries
Budget Negotiation and Cost Management:
Brought a project within a negotiable budget, emphasizing the importance of meeting tight timelines over cost constraints
Engaged in continuous discussions, provided internal discounts, and leveraged pre-approved funds from a partner company to expedite the deal
Time and Cost Savings:
Implemented SoW Alignment process resulted in significant time and cost savings by preventing potential scope issues and ensuring project alignment
Demonstrated strategic thinking in negotiating timelines as a primary deliverable, contributing to overall efficiency gains
These achievements underscore my proficiency in business development, strategic account management, process optimization, and effective budget negotiation, aligning with organizational goals and emphasizing a commitment to client satisfaction and operational excellence.
Education
Masters of Engineering - Data & Data Analytics
Manipal School of Information Sciences
2020
Post Graduate Diploma - Management, Marketing & Operations Management
.S. Ramaiah Institute of Management
2016
Bachelor of Engineering - Electronics & Communication Engineering
C.E.A.S, V.T.U
2011
Skills
Sales & Marketing Expertise
Strategic Planning & Revenue Management
Client Relationship Management (CRM)
Market Research & Business Analysis
Team Leadership & Management
Stakeholder Engagement
Sales Lead & Pipeline Management
Account Management & Business Development
Technical Proficiency: MS Office, Google Workspace
CRM Tools: Pipedrive, Zoho, Streak
Business & Financial Acumen
Territory & Sales Pipeline Management
Project Management
Communication & Negotiation
Problem-solving & Decision-making
Adaptability & Continuous Learning
Collaboration & Cross-functional Teamwork
Languages Basics: Python, R, SQL
Accomplishments
Masters of Engineering Data Science Project:
Analysis of Air Quality Index of an Indian City” - Led a team of two in employing Python to conduct a comprehensive study on the Air Quality Index, providing valuable insights into environmental data
Analysis on Human Activity Recognition using smartphone data” - Collaborated with a team of two to analyze smartphone data, utilizing Python for in-depth insights into human activity patterns
Articles – Blog Posts:
Authored and published articles and blog posts, contributing expertise to the professional community
Topics covered encompass data science, analytics, and industry trends
CERTIFICATIONS
Cloud Digital Leader - Google Cloud
Credential ID: 58414709
IBM Data Science Specialization – Coursera
Credential ID: 48CU2FXSJYFA
Capstone Project
Match My Locality & Nearby Venues - Data Analysis of City's Neighborhoods
Conducted a comprehensive capstone project focusing on data analysis of city neighborhoods.
Timeline
Sr. Business Analyst – Sales Engineer
Quantiphi Analytics
10.2020 - Current
Data Science Intern
Philips India
06.2019 - 06.2020
Area Manager
LG Electronics
06.2016 - 01.2018
Sales & Marketing Intern
Magnasoft
04.2015 - 05.2015
Technical Support Associate
Hewlett Packard
04.2013 - 11.2013
Test Engineer
Onyx Solutions
09.2011 - 01.2013
Masters of Engineering - Data & Data Analytics
Manipal School of Information Sciences
Post Graduate Diploma - Management, Marketing & Operations Management
.S. Ramaiah Institute of Management
Bachelor of Engineering - Electronics & Communication Engineering