Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Striving to impact the daily lives of people with technology.
Overview
3
3
years of professional experience
Work History
Product Owner (Product Management)
PowerSchool
Bangalore
11.2023 - Current
Exercise sound judgment in prioritising product features in roadmap
Take the ownership of the entire product development cycle, work closely with designers, analysts, engineers and data scientists to deliver product solutions with high business impac
Own backlog for compliance reporting for Student Information System for 6 major US states.
Handling client meetings and focus group discussions to understand pain points and feature requests from customers.
Interaction with Department of Education of all 6 states to understand state reporting requirements.
Perform reviews with key stakeholders throughout design lifecycle to ensure alignment and requirements coverage.
Working closely with engineering team to groom, or refine, user stories.
Expertise in requirement elicitation, requirement analysis, use cases, creating flow diagrams, process/field mapping, creating use-case diagrams.
Interaction with Sales/Account Managers to get insights on customers’ feedback.
Create, manage, and prioritize backlog of user stories in alignment with product vision.
Reviewing product increment after each sprint through demos from engineering teams.
Conduct market research and competitor studies to identify opportunities, gaps and areas of improvement for the solutions
Product Owner (Product Management)
DealerSocket
Bangalore
08.2022 - 11.2023
Oversaw entire product deployments from vision and creation to rollout and delivery. Plan roadmap.
Owned and prioritized product backlog.
Allocated and approved team resource usage.
Track all feedback channels & ensuring appropriate actions to incorporate feedback.
Review QA test plans to align with acceptance criteria. Prepare User Acceptance Test (UAT) scenarios, coordinate the testing and live releases
System integration - Provide technical support to both local and international partners for them to integrate into the IDMS ecosystem
Own the product lifecycle process - analysing data to gather insights on product adoption/improvements, tracking KPIs, and proposing further iterations
Post-implementation support including live bugs resolution, product questions, tech support for relevant partners
Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
Coordinated with software developers to create custom applications and trackers to achieve client goals.
Analyzed customer feedback to identify areas for improvement.
Associate II
PowerSchool
Bangalore
01.2021 - 08.2022
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Managed customer relations through communication and helpful interactions.
Identified customer needs and wants to enhance customer experiences and boost sales.
Provide daily reports on project status to Senior Management.
Refine & lead product backlog delivery, & advocate for end-user & business needs.
Helped customers build what's next for their business- all with technology built in cloud & successfully served School & district organization partners at any time, all year round with continuous operations & continuous improvement.
Education
Bachelor of Engineering - Computer Science
Visvesvaraya Technological University
Karnataka
08.2016 - 2020.08
Skills
Stakeholder relationship management
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Accomplishments
Received monetary award in appreciation of outstanding and valued contribution to Organization.
Recognized as Most Valuable Player, Customer Wow Champion, Sharpshooter, Speed Racer.
Received Presidents Club Award - Q4 for individual excellence.