Rohan Trivedi

• Instructed on aircraft operations and performance (Winnipeg Aviation, Canada and AAA, Ahmedabad)
• Performed, instructed and inspected flights for flight performance
• Assisted AME crew chief at Winnipeg Aviation for handling and repairs
• Licensed for flight and instruction on:

1) C-152 (Cessna 152)

2) C-152 RG (Cessna 152 Retractable Gear)

3) C-172 (Cessna 172)

4) PA 28-140 (Piper Cherokee)

5) PA 28R (Piper Arrow)

6) PA 34 (Piper Seneca)

7) DA 42 Twin-Star

8) Cessna 208 Caravan

9) Simulator Flights and Instruction (CIRRUS II)

Served as a Fraud Prevention Analyst at TTEC, Ahmedabad:

• International client dealing and support
• Awarded Employee of the month thrice (2009-2012)
• Promoted twice in the short tenure.

• Consistent performer throughout the tenure
• Selected to the pioneer the batch for the pilot project of Minima in 2013
• Subsequently for past 4 years, we have always ensured that high standard quality and volume surpass the client’s benchmarks consistently
• Training in charge for the Minima team for subsequent batches
• Successfully trained and inducted 17 new team members batch wise with a positive feedback from the Hi-Tech management and Navtech (now Navblue)
• Minima team has been awarded “Team of the year” twice consecutively in 2015 and 2016
• Consistently mentoring and troubleshooting queries for the team
• Achieved the employee of the year award for 2015-16
• Promoted to Analyst 3 in 2016
• Oversaw the transition of the team in absorbing a major share of the Minima production work from the UK office thereby achieving the client’s requirements
• Thorough understanding on minima also gives a deep insight on aircraft performance and restrictions based on the types of aircrafts

• Working in Hi-Tech iSolutions LLP since February 2012
• Team lead for the software quality assurance since August 2017 (Aircraft performance software)
• Trained and handled meetings since the inception of the software quality assurance project on a solo/team basis with a Canadian client. Have been on-site twice for the afore mentioned purposes
• Providing software quality assurance for Navblue's in-house aircraft performance software:

1) ToDc

2) APEx

3) ToDc2

4) NGNP

5) Flysmart

6) EFB

• Dealing with various in-house software for the manufacturer portion:

1) PET/BPS: Boeing

2) PEP: Airbus

3) Embraer

4) Bombardier

• Experience on various quality assurance tools used for record keeping purposes:

1) Jira

2) Xray

3) Confluence

4) Spira

5) Artifactory

6) Gitlab

7) Pycharm

• Worked in the automation procedure of test case designing with Xray and base language Gherkin.

• Ensuring the quality management system
• Handling various audits (ISO, AS, ISMS, BCM etc.)
• Internal audits
• Quality checks
• Sample checks
• Leading the team of quality ambassadors for the project
• Dealing with platforms such as DQT for handling the quality aspect of the project
• Preparing documentation for the project around the quality management parameters