Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

ROHAN TRIVEDI

Ahmedabad

Summary

I am a highly organized and goal driven IT enthutiast professional with 3 years of experience. My expertise lies in client relations, IT, technical support, troubleshooting, team leadership, solution design, and root-cause analysis. I am a graduate of Bachelor of Technology, class of 2024. I have a vivid interest in infosec, cybersec and networking,Currently seeking opportunities to enhance and explore my technical knowledge and contribute towards company's success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Process Executive/ Accounts Receivable

Zen Services
09.2022 - Current
  • Increased accounts receivable collections by 20% through effective follow-up and negotiation skills
  • Utilized data analysis to identify trends and implement strategies for improving cash flow
  • Collaborated with cross-functional teams to resolve billing discrepancies, resulting in a 10% reduction in disputes
  • Provided timely and accurate financial reports to management, enabling informed decision-making
  • Implemented automated payment reminders, resulting in a 30% decrease in late payments.

DME specialist

Fineskin LLP
02.2021 - 09.2021
  • Conducted market research to identify new opportunities and trends in the DME industry
  • Utilized CRM software to track sales activities and analyze customer data for strategic decision-making
  • Developed and maintained strong relationships with key clients resulting in repeat business.

IT Security Engineer

Canadian Tire INC
02.2017 - 05.2019
  • Provided training sessions on cybersecurity awareness, fostering a culture of vigilance among employees.
  • Collaborated with cross-functional teams to integrate security best practices into product development processes.
  • Enhanced system protection, utilizing encryption technologies for data-at-rest and dataintransit.
  • Evaluated emerging security technology solutions for potential adoption within the organization''s IT environment.

Education

Bachelor of Engineering Technology - Information Technology

GTU
Ahmedabad, India
07.2024

High School Diploma -

New Samarth
Ahmedabad, India
04.2016

Skills

  • Client relations
  • IT
  • Technical support
  • Troubleshooting
  • Team Leadership
  • Solution design
  • Root-cause analysis
  • Software configuration

Websites

Certification

  • CDAC C language Certified
  • Introduction to cybersecurity - Udemy

Timeline

Process Executive/ Accounts Receivable

Zen Services
09.2022 - Current

DME specialist

Fineskin LLP
02.2021 - 09.2021

IT Security Engineer

Canadian Tire INC
02.2017 - 05.2019

Bachelor of Engineering Technology - Information Technology

GTU

High School Diploma -

New Samarth

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