Rohan D. Tank

Overview: As an Associate in the Relationship and Transaction Management department of Corporate Banking at Deutsche India Private Limited, my role is pivotal in managing Cash Implementation for Singapore Country and APAC Supply Chain Finance.

The Primary responsibility for Cash Implementation is,

• To manage corporate bank client's account opening process and documentation, collaborating closely with the KYC Team to ensure timely completion of necessary KYC procedures and account opening within prescribed timelines.
• Onboard clients onto various banking products such as Paynow, Internet Banking applications, FX4Cash, Cash Inquiry (SWIFT GPI), etc.
• Implement technical requirements for corporate clients including H2H establishment for domestic/cross-border payments, MT101 payments via SWIFT, XML, and setting up MT940/942, CAMT052/53/86 via SWIFT FILEACT channel.
• Manage clients' liquidity requirements by setting up Term Deposits, Cash Sweep - Domestic/Cross-border between single/multiple entities.

for Supply Chain Finance/Traditional Trade (APAC - excl China, Taiwan, Pakistan) is,

• To onboard clients on three major SCF products i.e. Account Receivables, Confirmed Payables and IPU and for Traditional Trade include products such as LC, SBLC, BG.
• To arrange calls with sales team to understand client requirements and provide support in preparing presentations for RFP/Sales pitching.
• To provide demonstrations to customers as needed.
• To ensure necessary agreements, setup forms, credit limits, and facilities are in place to onboard clients onto Supply Chain Finance platforms.
• To collaborate with Client's IT teams to establish H2H connectivity, understand file formats, and map them under downstream applications.
• To troubleshoot clients' initial technical issues, complete User Acceptance Testing (UAT), and obtain sign-off to migrate clients to production.
• To understand clients' settlement flow and interest settlement requirements, and complete mapping of settlement flow in mainstream applications.
• Ensuring increased client satisfaction through prompt response to inquiries and resolution of issues.

• Facilitating client specific customized solutions with technical and non-technical requirements.
• Independently handling end-to-end implementation projects which includes account opening project management, product implementation such as Pre-approved file solution through H2H, Converter based solution, via Standard Industrial file formats such as XML, BAI2, BAFF, CSV, SWIFT File Act etc and coordinating with different stakeholders for critical, large and specialized client requirements (The implementation includes from opening the account, coordination with internal team for setups, establish connection, go live and handhold post implementation)
• Providing pre-sales and RFP support. Working closely with Sales on high revenue opportunities across core GTS products – cash management, liquidity, payments, SWIFT, host-to-host, Trade services.
• Reaching out to the product and application support tech team for reporting enhancement and there by meeting client expectations.  Understanding reverse file formats as per the requirement shared by client and set up various report types such as MT940, MT 942, MT 910 etc for daily recon at different frequencies.
• Working closely with Client’s IT team on ERP integration for H2H connectivity and perform UAT.
• Understanding client’s liquidity requirement and setting up the Single/multi entity Sweeps, Cash Pooling and arranging Interest re-allocation on different accounts at multiple frequencies.
• Facilitate and own the establishment of connectivity with GTS business partners and coordinate with all the internal and external stake holders for project related activities including the delegation of tasks, and quickly/effectively, ensuring a timely and smooth client implementation process.
• Handed end to end SCF (Supply chain Finance) project of client by coordinating with Buyer and Seller. This includes system implementation (integration of file format with ERP, onboarding Seller by completing their KYC).
• Handholding client from trade initiation to settlement update.
• Conduct the Training for the new and existing clients on the online platform CashPro Online which is a web based portal for various corporate functional divisions like Reporting, Fund Transfers, Tax Payments and Trade, Global Reporting Access Management which is Corporate Card Access and reporting tool for Cardholders and Administrators.
• Training clients on how to navigate the online platform through the online application and how to view, download and schedule various standard reports. Assist users with report customization. Helping the Administrators to create/modify/delete/provide entitlement to the users and create approval matrix as per client’s board resolution.
• Liaising with Technical Team incase client encounter any technical issue and help them to solve the issues asap.
• Making a note of client’s feedback on the online application, suggestion for enhancement and subsequently raising a consolidated enhancement list to the product team.
• Working closely with internal operations and client service team to understand client volumes which are fax based and help to migrate these clients on to the online portal.
• Discussing with internal ops team reports which are manually prepared by the team for reporting to the client and internal units and help to have this automated through the online portal.
• Training the internal teams or new joiners on Back-end tools and Bank’s Online Products.
• Working with product team to give feedback and test new/existing products and its capabilities.

• Providing application support & troubleshoot to Bank of America NA's corporate customers.
• Migrating Corporate Customers from Independent applications to Core Bank of America payment application under regional Migration Team .
• Assisting clients for online processing of Cross border fund transfer, Tax Payments, Trade Payments, Domestic Fund transfer, Cheque & DD issuance.
• Implementing new products made live by Bank Of America NA for its corporate customers.
• Understanding client payment requirements & accordingly provide customized solution on payment application there by taking the customer on live mode with the application.
• Managing any Technical Troubleshoot faced by Client on Online Application on Saturdays.
• Training the corporate clients of Bank of America NA on Online Banking Portal and providing onsite/offsite support.
• Training and troubleshoot the clients on customized converters.

• Customized processing of draft issuance, funds transfers, reconciliations.
• Central processing of TDS / Advance Tax / FBT, etc., across all Corporate & Retail Citibank Branches throughout the country.
• Dealing with the sales team, product and network managers as well as the nationalized banks for resolution of issues as and when required.
• Handling daily mutual fund investments for various Citi Bank Corporate customers including placing the high value subscription/ redemption/ switch transactions.
• Maintaining daily MIS on the customer portfolio in coordination with investment consultants / branch / auditors.
• Executing the Draft Issuance, Cancellation / Stop payment, GL Recon for UTI Mutual Fund which also includes handling High Value Dividend deals received from customer every quarter.