BIKRAM Naskar
Kolkata
Summary
Results-oriented operations professional with expertise in quick commerce, logistics, and team management. Experienced in managing daily operations, optimising delivery partner engagements, and achieving performance targets in high-volume settings. Demonstrates strong leadership and problem-solving skills to enhance team performance and operational efficiency. Ready to contribute as Assistant Store Manager.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Captain
Blinkit Quick Commerce Private Limited
Kolkata
10.2025 - Current
- Key Responsibilities:
• Managing daily store and operational activities
• Leading and coordinating team performance
• Handling delivery partner operations and issue resolution
• Managing matrix reports and operational tracking
• Operating internal systems and maintaining workflow efficiency
• Driving target achievement and productivity improvement
• Supporting process execution and service excellence
Hub Assistant
Flipkart Elogistics
Kolkata
05.2025 - 09.2025
- Key Responsibilities:
• Supported daily hub operations and order processing
• Managed order status updates and shipment tracking
• Coordinated delivery teams for smooth execution
• Worked on target achievement and operational efficiency
• Assisted in issue handling and process management
Telecaller
Varsha Finance Services
Kolkata
01.2025 - 04.2025
- Key Responsibilities:
• Managed telesales and customer communication
• Achieved business and sales targets
• Handled customer queries and relationship management
• Maintained service quality and follow-up activities
Education
Higher Secondary Education - Commerce
Tiljala Brajanath Vidyapith
Kolkata, WB01-2022
Skills
- Operations Management
- Store Operations
- Order Fulfillment
- Delivery Partner Handling
- Team Management
- Target Achievement
- Leadership
- System Operations
- Customer Handling
- Problem Solving
- Time Management
- Communication Skills
Languages
English
Upper Intermediate
B2
Hindi
Advanced
C1
Bengali
Proficient
C2
Certification
- ADVANCE EXCEL
- Diploma in Information Technology Application
Timeline
Captain
Blinkit Quick Commerce Private Limited
10.2025 - Current
Hub Assistant
Flipkart Elogistics
05.2025 - 09.2025
Telecaller
Varsha Finance Services
01.2025 - 04.2025
Higher Secondary Education - Commerce
Tiljala Brajanath Vidyapith