Rohan Sangal

Key responsibilities and achievements:

• Launched and scaled a hyper-local food brand serving Indiranagar through direct orders, catering contracts, and Swiggy.
• Oversaw kitchen operations, procurement, vendor coordination, food quality control, and cost management.
• Designed pricing, portioning, and menu strategy to maintain margins while ensuring consistency.
• Managed online food-delivery platform onboarding, listing optimization, and order fulfillment.
• Handled customer engagement, repeat orders, and catering for small events and group orders.
• Gained hands-on experience in entrepreneurship, operations management, and last-mile logistics.

• Led and moderated Discord and Telegram communities, ensuring consistent engagement, issue resolution, and platform communication.
• Designed and hosted challenges and tournaments, increasing community engagement by ~30% and active users by ~20%.
• Conducted research on crypto markets, stablecoins, and e-wallet ecosystems, providing insights that supported website feature development and improved user experience.
• Contributed to streamlining withdrawal processes by identifying user pain points and proposing operational improvements.
• Built relationships with users across multiple geographies, contributing to a ~15% increase in global user base.
• Acted as a liaison between users and internal teams to relay feedback, bugs, and feature requests.

• Identified business opportunities by analysing sales trends and customer behaviour patterns.
• Helped in creating a predictive model for temperature control automation to facilitate good sleep.