Rohidas Bhapkar
Pune
Summary
A dedicated result oriented professional having M.Com-Banking & Finance with 15 years of overall banking experience in Co-operative, Private, Small Finance and Multinational banking. Always would like to work in professional organization where my talent, skills acknowledged and to enhance career to grow with the organization by giving endless contribution to achieve goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Fraud Analyst-KYC EDD Business & Consumer Banking
Barclays Global Service Centre Pvt Ltd Pune
Pune
03.2024 - Current
- To be proficient and well-versed in SAR, KYC, AML, PEP, transaction monitoring, and customer identification programs like ID&V, CIP, CDD, EDD, customer onboarding end-to-end KYC with required remediation for the betterment of the process.
- Responsible for preventing financial crimes ensuring compliance by doing effective customer on-boarding of private & institutional accounts by conducting enhanced due diligence with the help of credit bureaus like LexisNexis, Transunion, Experian, Equifax.
- Responsible to do multitasking work by using different applications like LexisNexis, Salesforce, Power curve, TSYS etc.
- To approve maximum credit cards to generate the maximum revenues by doing end to end KYC with required remediation for its US and UK clients.
- To strictly follow operational procedures, controls to mitigate the risks to maintain efficiency.
- To deliver the responsibilities with the relevant regulations, acts like BSA, Patriot Act, FCRA, Regulation Z, E, UDAAP and GDPR etc.
- Well versed in cards processing to identify the potential legal, regulatory, reputational risks.
- Analysis of clients source of wealth & net worth with regards to suitability of the firm.
- To investigate different types of institutional accounts like Sole proprietor, Corporates, LLC, Partnerships, individuals to detect any suspicious activities of money laundering, terrorist financing for further escalating by raising internal money laundering suspicious reports, SAR or Red flags.
- Collecting and reviewing financial documents including negative news, NOB, Criminal history, Ownership by using different sources like LexisNexis, Secretary of state (SOS), Dun & Bradstreet (D&B), Buzzfile, Bisfile, in accordance with the current KYC policies and creating a Enhanced due diligence (EDD) profile for each new client assigned.
- To do screening on related parties such as IBO, UBO, Controllers, Nominees and directors.
- To identify the areas of process improvement by providing idea generation & endless support.
- To lead from the front to clear the maximum volumes in terms of revenue generation.
- Responsible to make floor huddle & onshore QA sessions MOM's and cascade it to the team.
- Responsible to make process consolidated MOM from the beginning in shared documents including all the meetings, sessions, process updates and share it to improve the operational efficiency.
- Responsible to make process real time questionnaire to get clarified resolutions from the onshore team to circulate with the team for the process efficiency.
- Responsible to conduct monthly controls knowledge checker PKT and to publish the reports.
- Responsible to conduct the process Surveys, Mandatory trainings, Attestations, Workshops on real time basis to publish the reports to the management.
- Responsible to raise the INC tickets for Users, Applications, software, hardware, Citrix, VDI, Password reset, RSA or VPN and get it resolved for the smooth functioning of the process.
- To contribute in the CSR activities like Tree plantation, blood donation and to publish the reports.
Senior Customer Support Officer
Mphasis Limited Pune
Pune
10.2020 - 02.2024
- Responsible for transferring payments to the correct invoices, financial accounts, and bills payable by using different payment methods, such as MASTERCARD, AMEX, VISA, SEPA, IBAN, and SWIFT, etc.
- To raise and resolve disputes for the Goods, Services, Billing issues and to do evidence gathering.
- To do daily multitasking work as to provide the Proof of refund and Fee removal email confirmations to the clients by following GDPR regulations, controls to avoid any data breaches.
- To do daily work allocation for overdue cases first and then work on fresh cases.
- To perform floor support, knowledge sharing, Idea generation activity with the team whenever required for the healthy & smooth process improvement.
- To raise and resolve the trouble tickets like User support, PSD, Applications, systems and users.
Clerk Cum Cashier
Pune Merchants Co-Operative Bank Ltd
Pune
05.2019 - 07.2020
- To strictly adhere to KYC & AML policies to run the customer onboarding & off-boarding process.
- Responsible to post daily cash receipts, payments entries of the customers without defects.
- To make daily banking transactions like NEFT, RTGS, demand drafts, pay orders, transfers.
Teller - Cashier / Senior Executive Operations
Suryoday Small Finance Bank Ltd Pune
Pune
03.2018 - 05.2019
- To do cash management and handling by making daily cash receipt & payment entries.
- Responsible to do ATM machine onsite cash loading & to maintain various reports.
- To process banking transactions like NEFT, RTGS, fund transfer, Tab banking etc.
- To maintain various reports like daily BOD, EOD, Cash, ATM, statutory & financial closing reports.
Clerk / Teller-Cashier
Prerana Co-Operative Bank Ltd Pune
Thergaon, Pune
07.2013 - 05.2017
- To do cash management to make customers daily Cash Receipts & Payments entries.
- Responsible to process daily transactions like NEFT,RTGS,demand draft, fund transfers etc.
Senior Transaction Processing Officer
Mphasis an HP Company Pune
Kharadi, Pune
02.2010 - 07.2013
- Responsible to do Funds transfers, Rollover / Wire of Funds for the various accounts like 401K, Roth, IRA Activation, Hardship, Inservice, RMD,Termination withdrawals etc.
- To originate the personal loans, Residential loans and to run various reports.
Education
Govt.Diploma - Co-Operation & Accountancy
Maharashtra Board
05.2008
Certification
- Complete guide to Anti Money Laundering, Udemy, 02/24/24
- Credit card fraud detection, Great Learning, 03/01/24
- Fundamentals of Digital Banking, Great Learning, 03/01/24
- Introduction of Financial Risk Management, Great Learning, 03/01/24
- General Data Protection Regulation, Allison, 03/01/24
- The New Manager Toolkit Programme, Mphasis Limited, 10/01/23
- Share Market Advance & Technical Analysis Course, Unknown, 03/01/21
Awards
- Consistent Performer, Mphasis Limited, 11/01/23
- Overall performance and lasting contribution towards the process, Mphasis Limited, 07/01/23
- Consistent Performer, Mphasis Limited, 04/01/23
- Phenomenal Contribution, Mphasis Limited, 01/01/23
- Galaxy of Stars Award for outstanding performance, Mphasis Limited, 10/01/21
- Summit individual Award (R&R), Mphasis an HP company, 01/01/13
- Certificate of appreciation for consistently delivering exceptional overall performance, Mphasis an HP company, 01/01/12
Personal Information
Date of Birth: 11/22/86
Timeline
Fraud Analyst-KYC EDD Business & Consumer Banking
Barclays Global Service Centre Pvt Ltd Pune
03.2024 - Current
Senior Customer Support Officer
Mphasis Limited Pune
10.2020 - 02.2024
Clerk Cum Cashier
Pune Merchants Co-Operative Bank Ltd
05.2019 - 07.2020
Teller - Cashier / Senior Executive Operations
Suryoday Small Finance Bank Ltd Pune
03.2018 - 05.2019
Clerk / Teller-Cashier
Prerana Co-Operative Bank Ltd Pune
07.2013 - 05.2017
Senior Transaction Processing Officer
Mphasis an HP Company Pune
02.2010 - 07.2013
Govt.Diploma - Co-Operation & Accountancy
Maharashtra Board
Similar Profiles
Swati SinghSwati Singh
Tech. Delivery Manager – Vice President at Barclays Global Service Centre Pvt. Ltd.Tech. Delivery Manager – Vice President at Barclays Global Service Centre Pvt. Ltd.
Augustya DevAugustya Dev
Process Advisor at Barclays Global Service Centre Pvt. Ltd.Process Advisor at Barclays Global Service Centre Pvt. Ltd.
Anant SharmaAnant Sharma
Performance Test Manager at Barclays Global Service Centre Pvt. Ltd.Performance Test Manager at Barclays Global Service Centre Pvt. Ltd.
Raghvendra SinghRaghvendra Singh
Test Engineer at SGS INDIA PVT LTDTest Engineer at SGS INDIA PVT LTD
Ankit ChhikaraAnkit Chhikara
Software Developer at Cognizant Technology Solutions, CTSSoftware Developer at Cognizant Technology Solutions, CTS