Jira
Rohini Gupta
Technical Program Manager
Gurugram
Summary
Meticulously organized Technical Program Manager with almost 4 years of experience leading the design, development, and implementation of cost effective, high-performance software solutions. Demonstrated ability to effectively identify gaps, improve processes. Strong communication and presentation skills effective at all levels of the organization.
Overview
6
6
years of professional experience
Work History
Technical Program Manager II
Expedia Group
Gurugram
04.2022 - Current
- Led international project teams to successfully deliver complex initiatives within defined scope and time.
- Skilled in Native App Program Management, delivered various native programs in Expedia Flights & Cars LOBs.
- Developed and maintained detail project plans, outlining tasks, timelines, and resource requirements for mobile feature development.
- Collaborated with cross-functional teams, including engineering, design, quality assurance, and product management, to gather requirements and align on project goals.
- Understood the technical aspects of mobile application development, including iOS and Android platforms, to effectively communicate with the development team.
- Worked closely with software architects and engineers to ensure that the technical requirements for mobile features are well-defined and achievable.
- Facilitated communication and collaboration between different teams, ensuring a smooth workflow and resolving any issues that may arise during the development process.
- Collaborated with product managers to understand the north star and business requirements, tp help the team translate them into technical specifications for mobile features.
- Identified potential risks and challenges in the development process and work proactively to mitigate them.
- Anticipated and addressed technical issues that may impact the successful delivery of mobile features.
- Worked with quality assurance teams to establish testing processes and ensure that mobile features meet quality standards before release.
- Contributed to come up with strategies for continuous integration and continuous delivery (CI/CD) to streamline the mobile app release process.
- Helped Creating and maintaining comprehensive documentation for mobile features, including technical specifications, design documents, and release notes.
- Ensured that documentation is accessible to relevant stakeholders and updated as necessary.
- Identified areas for process improvement and work to implement best practices for mobile feature development.
- informed Product and Tech stakeholders about industry trends and emerging technologies to enhance the mobile features and development processes.
Technical Project Manager I
Expedia Group
Gurugram
10.2020 - 03.2022
- Successfully delivered a high-profile feature of Expedia Flights LOB, on time. Defining a program execution plan, and ensuring timely delivery of the feature withing the developers bandwidth allocated.
- Demonstrated strong leadership skills by effectively managing diverse teams and maintaining high levels of motivation, even during challenging periods of significant change or tight deadlines.
- Spearheaded process improvement initiatives that resulted in significant time savings and reductions in errors across multiple projects.
- Drove innovation within the organization by researching and implementing new that optimized project delivery processes.
- Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project.
- Identified risks early in the project lifecycle, developing mitigation plans to prevent schedule delays or cost overruns.
- Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
- Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
QA Manual Tester
Expedia Group
Gurugram
03.2020 - 09.2020
- Contributed to an efficient development process by proactively reporting bugs along with detailed steps to reproduce them accurately.
- Collaborated with developers to swiftly identify, reproduce, and resolve critical bugs, ensuring timely delivery of high-quality products.
- Validated functional requirements with comprehensive test plans, resulting in improved application performance and stability.
- Demonstrated adaptability to evolving project requirements by updating test scenarios accordingly while maintaining strict attention to detail.
- Established trust among stakeholders by consistently delivering accurate status reports on defect tracking, root cause analysis findings, and overall progress towards quality objectives.
- Improved system reliability through diligent smoke testing of new builds before deployment to production environments.
- Assisted project managers in assessing risks and developing mitigation strategies for delivering high-quality software on schedule.
- Contributed to high quality launch of features by conducting rigorous rounds of UAT before launch.
Executive Assistant
Expedia Group
Gurugram
02.2019 - 02.2020
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Administrative Assistant
Mitsubishi Electric Automation, Inc.
Gurugram
06.2018 - 02.2019
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained the Calendars of a bunch of Japanese Expats, along with Visa and Travel Management of the key stakeholders in the organisation.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Education
Bachelor of Computer Applications - Information Technology
Amity University
Noida, UP 04.2001 -
Bachelor of Arts, English (Hons) - English Language And Literature
Delhi University
Delhi 04.2001 -
Skills
Software Development Lifecycle
Project Management
Agile project management
Agile Methodologies
Technical acumen
Technical Roadmap Design
Presentation and facilitation
Project Leadership
Program implementation
Process Development
Stakeholder Management
Online conferencing
Risk Management
Native Release Management
Scrum Framework
Project Planning
Requirements Analysis
Strategic Planning
Requirements Gathering
Project Management Tools
Continuous Improvement
Quality Assurance
Communication
Facilitation
Prioritization
Documentation
Software
Tableau
AB testing tools
Clickstream Analysis
Miro
Trello
Confluence
Git Hub
One Drive
Basecamp
Interests
Reading Books
Reading Case Studies
Timeline
Technical Program Manager II
Expedia Group
04.2022 - Current
Technical Project Manager I
Expedia Group
10.2020 - 03.2022
QA Manual Tester
Expedia Group
03.2020 - 09.2020
Executive Assistant
Expedia Group
02.2019 - 02.2020
Administrative Assistant
Mitsubishi Electric Automation, Inc.
06.2018 - 02.2019
Bachelor of Computer Applications - Information Technology
Amity University
04.2001 -
Bachelor of Arts, English (Hons) - English Language And Literature
Delhi University
04.2001 -