ROHINI KUMARESAN
Senior Credit Underwriter
Summary
Highly motivated result oriented professional with comprehensive experience of 8 years in Financial services. Performance driven strategic planning team Leader with the ability to achieve targeted goals. Seeking for a challenging career to build my passion and enhance my skills in a challenging environment while contributing my best to the organization.
Overview
8
8
years of professional experience
Work History
Senior Credit Assessment Officer
ANZ Support operations.
Bangalore
05.2016 - Current
- Senior Credit Assessment underwriter for unsecured lending products currently, Currently I hold a Tier B CAD authorized to approve upto AUD 50,000 worth of credit limit
- Expertise in effective handling of customer complaints and escalations.
- Legion appreciation from stakeholders on Accountability and ownership of handling Long term high net-worth customers
- Lining as a team lead in training employees on process improvement and managing work in flow to achieve management goals and personal growth by regular reporting and Analysing performance with manager
- Strategic performer in analysing business challenges and risk and processing a detailed analysis report to the management which led to implement multiple innovative projects on process and businesses improvement
- Prepare regular reports and process documentation and work flow packs for senior management and coaching new employees
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
Education
Masters in Business Administration specialised in Finance & Marketing - undefined
Sona school of Management
08.2012 - 8 2014
Skills
Ability to MultitaskAdaptabilityProject Management skillExcellent Customer service skills
References
- Dahun Frankson Khyriemmujat
- ANZ support operation
Timeline
Senior Credit Assessment Officer
ANZ Support operations.
05.2016 - Current
Masters in Business Administration specialised in Finance & Marketing - undefined
Sona school of Management
08.2012 - 8 2014