Rohini Mange

• Heading coordination activities for sales and technical teams with direct reporting to MD and Vice President.
• Managing end-to-end sales coordination including quotations, order approvals, dispatch planning, and payment reconciliation.
• Handling technical documentation, product credentials, approvals, and third-party test reports as per project and consultant requirements.
• Coordinating with clients, consultants, QC, ME, and government authorities for product approvals and compliance.
• Supporting legal and accounts teams with client history, ledger reconciliation, and recovery follow-ups.
• Overseeing technical trials, documentation management, data analysis, DPR preparation, and monthly reporting.
• Coordinated communication between departments to ensure alignment and timely updates.
• Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.

• Represented CMD for ALDS (Automatic Leak Detection System) department operations.
• Coordinated between management, site teams, and regulatory bodies for ALDS-related activities.
• Coordinated team schedules and delegated tasks effectively among staff members.
• Implemented process improvements to enhance operational efficiency within the department.
• Monitored compliance, reporting, and operational performance of ALDS installations.
• Ensured timely documentation, data reporting, and issue resolution related to safety and compliance.
• Supported audits, inspections, and management reviews with accurate data and reports.
• Conducted regular performance evaluations and provided constructive feedback to staff.

• working as manager - for sales and technical team, My direct reporting to MD and Vice ED.
• All the company documents, technical, commercial and approvals Credentials of Product as per the requirement of product
• Get done the third party test report of and required certification for product.
• Location tracing field team on application, Payment collection, Payment Reconciliation, Product Operation work, Data analyst, team working analyst, monthly reports , managing technical trail team ,data fetching for projects, projects DPR, and making Credentials in construction Chemical sector

A) Backend Operation working: Since Nov 2022 till date

1) Provide the quotation to sales team as well as the client Quotation.

2) Order approval for production and dispatches to plants.

3) Updating the sales order in tally for stores and accounts.

4) Dispatch schedule to Plant.

5) Help to logistic team to unloading the vehicles.

6) Help to logistic team to lift the empty barrels.

7) Provide ledger to clients for reconciliation.

8) Direct coordination with client store department for any kind of material or technical concern.

9) Provide related required information to our company accounts.

10) Daily Client concern.

Also Provided the documents and history of clients to file legal cases . Taking follow up on overdue payment client legal cases for recovery purpose

A) Backend technical working:

1) Technical Trails Team of 3 techies Handling, trails Schedule arrangement provide the tour advance and keep tracking of working and maintain the data of trails and related concerns .

2) we have entered in new era of credentials & documents for project. now here we have to learn the lots of technical specification what are the need of projects so, i have taken the task and learnt all the necessary technical things by my own without any help of company lab or R & D Team . I have also shared my working and knowledge’s with company technical team time to time .

3) Handling the graphic editing part by modifying the necessary tech documents for giant pioneer projects product approval as well as the Government authority approval.

4) Fetching the data of third party test report Indian Government lab as well as the international lab for product testing for. Mailing them the requirement, contact them on call , understand their requirement arrangement of documents to get the third party test report done also taking the quotation for testing negotiating the test cost.

5) Time to time taking the guidance of VP sir and updating the current situation of documents to Management.

Coordinating with client consultant, QC and ME for product specification explanation provided for required necessary documents. Arranging the third party test witness with external lab for Bandra Varsova Sealink Project since Nov 2022 that to without any help of R&D team.

• Monitored staff performance, continually seeking ways to improve team delivery for optimised financial success.
• Managed team by offering support and constructive feedback to improve skills and maximise potential.
• Maintained positive, professional working environment to optimise staff and customer satisfaction.
• Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.

• Retention and Collection, visiting clients for software related concerns and training (field work), Service renewals and tech and non tech support
• Managing the relation between company and clients.

• RM at UAE Telecom Do and Itisalat

• Collection & Retention

• Sales and service executive for Mobility & DSL line and Broadband

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