Rohini Parve
Hospitality
Ho chi Minh city
Summary
Experienced and results-driven realtor with a proven track record in property sales and development. Skilled in open house inspections, presenting selling best practices, and liaising between tenants, owners, and prospective buyers. Adept at preparing legal documents, providing comprehensive legal, financial, and market advice, and coordinating with lenders, inspectors, and contractors. Known for building and maintaining strong client relationships, encouraging recurring business and referrals. Proficient in coordinating property closings and analyzing market trends to determine competitive prices, ensuring successful transactions and client satisfaction. Extensive aviation experience enabled myself to handle high-net-worth individuals and deliver top-notch hospitality for the best customer experience to convert clients.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work History
Realtor
Kim House Real Estate Company
03.2018 - Current
- I leverage a rare combination of cutting-edge innovation, strategic foresight, and hands-on experience to guide my clients through every phase of their real estate journey. Whether it’s identifying high-growth investment opportunities or offering tailored advice on property development, I ensure that my clients’ goals are not just met but exceeded.
I’ve worked with high-net-worth individuals, seasoned investors, and aspiring homeowners, consistently delivering impeccable service that’s built on trust, ethics, and a commitment to excellence.. - Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Advised and informed prospective clients on current market activities and conditions.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process. Liaised with top property management companies like JLL, SGG, CBRE, Savills.
Flight Stewardess
JET AIRWAYS INDIA
03.2007 - 02.2012
- In the capacity of CSA and Flight Stewardess extensively catered to passengers on domestic and international leading to an exposure to airline operations on ground and in-flight
- Have worked as cabin in charge as per requirement facilitating leadership quality to be exploited in compliance to the guidelines laid down by the carrier
- Enhanced passenger satisfaction by providing exceptional customer service and addressing individual needs.
- Ensured safety and well-being of passengers by conducting thorough pre-flight safety demonstrations and equipment checks.
- Implemented quick thinking under pressure to address unexpected challenges or changes in plans while maintaining high-quality service levels.
Customer Service Associate
JET AIRWAYS INDIA
11.2003 - 12.2006
- Primarily responsible for meeting customer needs and ensuring customers receive fast, efficient check-ins and friendly, efficient service
- Ensured swift recovery and delivery of lost baggage and lost property; liaised with customers and kept them informed about the status of the lost property
- Pre-seated customers and groups with special requirements; finalised all flight documentation
- On the Service Desk, loaded customers and staff after closure of the flight and dealt with enquiries
- On the Interline Desk, checked in international customers and baggage for ongoing domestic travel
- Responsible for training staff to ensure their skills were up to date and that they were multi-skilled in Baggage, Editing and Service Desk operations
Visiting Faculty, MBA, Airline Management
INDORE UNIVERSITY
11.2003 - 03.2004
- In the capacity of visiting faculty for MBA students, taught Airline Management course to the part time MBA students, was also responsible for carrying out evaluation and design of course content
Education
Master of Science - Computer Science
DEVI AHILYA VISHWAVIDYALAYA
Indore 04.1999 - 04.2002
Skills
- SABER Module at Airport Duties
- Microsoft Office- MS Word, MS Excel, MS Powerpoint
Pricing negotiation
Market research
Database management
Marketing management
Strong negotiation skills
Property marketing
Staff management
Business development
Strong communication skills
Real estate sales expertise
Conflict resolution
Personal Information
Date of Birth: 10/31/81
Summaryofattributes
I am committed to providing a very high standard of customer service and frequently receive positive feedback for going out of my way to help customers. Received numerous appreciation letters., Proven ability to communicate effectively with people from all walks of life and at all levels in the organisation. My oral skills are shown through making public address announcements, liaising with customers and staff and performing public relations activities. My written skills are evidenced through completing accurate reports for flights., Demonstrated ability to manage sensitive situations with tact and empathy. I am able to quickly calm down angry customers through showing them that I want to help them., Proven ability to prioritise and organise my time effectively., My seniors will confirm my integrity in dealing with customers and other staff and verify that I am self-motivated, enthusiastic and hardworking. I work well under pressure, enjoy a challenging work environment and gain satisfaction from looking after my customers. I regularly receive ‘Thank You’ letters from customers for making their flights more enjoyable and for quickly fixing any problems.
Timeline
Realtor
Kim House Real Estate Company
03.2018 - Current
Flight Stewardess
JET AIRWAYS INDIA
03.2007 - 02.2012
Customer Service Associate
JET AIRWAYS INDIA
11.2003 - 12.2006
Visiting Faculty, MBA, Airline Management
INDORE UNIVERSITY
11.2003 - 03.2004
Master of Science - Computer Science
DEVI AHILYA VISHWAVIDYALAYA
04.1999 - 04.2002
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