ROHIT .
Summary
Results-driven Sales Coordinator skilled in Order Management and Customer Coordination. Oversees dealer support and dispatch operations for timely order fulfilment while enhancing sales reporting accuracy and customer satisfaction. Expertise in managing customer relationships, processing orders, and optimising logistics ensures efficient delivery and streamlined sales processes.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Sales Coordinator
EXXARO TILES LTD
NEW DELHI
08.2014 - 11.2026
Sales Coordinator with 12+ years of experience in Tiles industry; specializing in Order Management, Customer Coordination, Dealer Support, Dispatch Coordination, MIS Reporting and Sales Operations.
* Successfully managed sales coordination and order processing activities.
* Coordinated with dealers, customers, dispatch and sales teams across multiple locations.
* Prepared sales reports and MIS reports for management review.
* Maintained high accuracy in order execution and customer service.
* Developed strong understanding of the tiles and building materials industry.
Education
Bachelor of Arts - ARTS
12TH PASS FROM NIOS
New Delhi, DL Apr 2015 - Feb 2019
Skills
- Technical & Tools Skills
MS Office, Excel, ERP/Software: Munim ERP (Order Processing, Invoicing & Billing) - * MIS Reporting ,Pivot Tables/BASIC MIS REPORTING
- Order management
- Customer coordination
- Sales operations
- Account management
- Client & Dealer Relationship
- Dealer support
- Business development
- Multitasking
- Time Management
- Problem-Solving
- Negotiation Skills
- Professional skills
Languages
Hindi
First Language
English
Intermediate
B1
Interests
- Chess, Puzzle solving, Coding clubs
- Content creation, Photography, Blogging
- Strategic Gaming: Enthusiastic Chess player, focusing on analytical thinking and tacnical planning
- Fitness: Yoga & meditation and trekking,
DECLARATION
- I hereby declare that the above information is true and correct to the best of my knowledge.
- Date:
Place:
Signature
(Rohit Kumar)
Timeline
Bachelor of Arts - ARTS
12TH PASS FROM NIOS
Apr 2015 - Feb 2019
Sales Coordinator
EXXARO TILES LTD
08.2014 - 11.2026