Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Rohit Balachandran

Regional Sales & Property Acquisition Lead – South India
Chennai

Summary

Results-driven business development and property acquisition manager with 8 years of experience in hospitality, real estate sourcing, and enterprise client onboarding. Proven record of expanding market reach, negotiating property deals, onboarding high-value clients, and driving revenue growth. Highly skilled in lead management, relationship-building, market research, and operational coordination. Proficient in Microsoft Office Suite and CRM tools. Willing to travel extensively and thrive in dynamic, fast-paced environments.

Overview

8
8
years of professional experience
4032
4032
years of post-secondary education
4
4
Languages

Work History

Area Sales Manager

ZUZU Hospitality Solutions
Chennai
09.2023 - Current
  • Led South India sales, building a high-performing team and establishing a strong regional presence.
  • Managed the franchise lead pipeline from property identification to contract finalization and onboarding, ensuring alignment with brand standards and market potential.
  • Conducted outbound lead generation and on-field audits to source new properties, expanding the client base in South India.
  • Successfully negotiated and closed commercial agreements with property owners and brokers, consistently securing favorable terms.
  • Coordinated with internal teams (operations, legal, finance) to ensure smooth onboarding and documentation.
  • Developed and maintained a strong network of real estate agents and brokers, enhancing market reach and property sourcing capabilities.

Customer Acquisition & Enterprise Onboarding Manager

Appmaker.xyz
Cochin
04.2020 - 09.2023
  • Led the end-to-end onboarding process for enterprise clients adopting Appmaker’s no-code mobile app solutions, specializing in converting e-commerce platforms (Shopify, WooCommerce, Magento) into native mobile apps.
  • Managed client relationships across 35+ countries, ensuring seamless integration, app deployment, and ongoing support for high-value enterprise customers.
  • Coordinated with product, development, and support teams to customize onboarding workflows for large-scale merchants, optimizing mobile commerce strategies to reduce cart abandonment and boost engagement.
  • Provided hands-on training and consultation for client teams, enabling them to leverage Appmaker’s dashboard, real-time sync features, and analytics.
  • Successfully onboarded and managed over 100 enterprise and SME clients, contributing to significant revenue growth and global market expansion.
  • Served as the primary point of contact for enterprise clients, addressing technical queries, facilitating integrations, and ensuring high client satisfaction throughout the onboarding lifecycle.
  • Over the tenure of last one year, brought in an MRR of $2500 and added a minimum revenue of $300 on a monthly basis.
  • Acquired and worked closely with several major D2C brands in India.
  • Acquired more than 200 Indian and international clients through inbound and outbound acquisitions.

Senior Operations & Business Development Manager

Resotel.in
Cochin
04.2019 - 04.2020
  • First employee of the company, instrumental in setting up initial business processes and client engagement strategies.
  • Contracted 25 properties at the initial stages of the company and took part in final negotiations for all the properties.
  • Negotiated commercial terms and managed all documentation, including property registrations.
  • Evaluated and onboarded properties based on location, market potential, and compliance with brand requirements.
  • Coordinated with cross-functional teams for seamless property onboarding and operational setup.
  • Hired and trained 2 associates, supporting company growth and operational excellence.

Demand Manager

OYO
Trivandrum
05.2018 - 04.2019
  • Managed demand generation for OYO’s B2B segment, overseeing a portfolio of 80+ travel agent accounts and 5+ corporate clients in Kerala.
  • Worked closely with travel agents and corporate partners to understand and fulfill their accommodation requirements, ensuring OYO properties met specific client needs and standards.
  • Conducted property audits and assessments to verify alignment with B2B client expectations, focusing on amenities, pricing, and service quality.
  • Coordinated with property owners and internal teams to customize offerings and resolve any gaps between property features and client requirements.
  • Drove revenue growth by optimizing property selection and matching, resulting in an average monthly sales of ₹2–3 lakhs.
  • Provided ongoing support to B2B clients, managed bookings, and resolved escalations to ensure high client satisfaction and repeat business.
  • Supported finance, customer relations, listing optimization, and revenue management functions to maximize client retention and account profitability.

Key Account Manager

Wandertrails Services Pvt Ltd
Bengaluru
09.2017 - 05.2018
  • Managed and nurtured relationships with 75+ properties across Kerala, Goa, and Pondicherry, focusing on acquisition, onboarding, and ongoing account management to ensure high partner satisfaction.
  • Led sales and business development efforts to expand the property portfolio, successfully increasing the number of active listings and revenue streams.
  • Oversaw P&L responsibilities for the highest revenue-generating account, consistently meeting or exceeding revenue targets and maintaining profitability.
  • Drove the P&L metric for the highest revenue generating account, consistently clocking more than ₹25 lakhs a month for 6 months with an NPS score upwards of 80%.
  • Collaborated closely with property owners to optimize listings, improve service quality, and enhance guest experiences, resulting in increased occupancy and positive reviews.
  • Coordinated with internal teams including marketing, operations, and customer support to streamline processes and deliver superior partner and customer experiences.
  • Led the Brand Experience team for the Global Distribution System (GDS) project for 7 months, enhancing Wandertrails’ connectivity with travel agents and corporate clients worldwide.
  • Implemented strategic initiatives to improve operational efficiency and partner engagement, contributing to sustained business growth.
  • Drove conversations with both customers and property owners for smooth functioning of the process.

Education

B.Com - Travel & Tourism

MG University
Trivandrum
09.2017

Bachelor of Technology -

Amrita Vishwa Vidyapeetham
Quilon
03.2014

Skills

  • Lead Management

  • Property Sourcing

  • Enterprise Client Onboarding

  • Outbound Lead Generation

  • On-Field Audits

  • Market Analysis

  • Relationship Building

  • Negotiation

  • Sales team supervision

  • Territory management

  • Sales presentations

  • Sales training

  • KPI tracking

  • Contract negotiations

  • Pipeline management

  • Closing strategies

Interests

Travelling

Sports

Movies

Percussion

Timeline

Area Sales Manager

ZUZU Hospitality Solutions
09.2023 - Current

Customer Acquisition & Enterprise Onboarding Manager

Appmaker.xyz
04.2020 - 09.2023

Senior Operations & Business Development Manager

Resotel.in
04.2019 - 04.2020

Demand Manager

OYO
05.2018 - 04.2019

Key Account Manager

Wandertrails Services Pvt Ltd
09.2017 - 05.2018

B.Com - Travel & Tourism

MG University

Bachelor of Technology -

Amrita Vishwa Vidyapeetham

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Rohit BalachandranRegional Sales & Property Acquisition Lead – South India