Customer-focused professional with extensive experience in advertising data analysis and campaign optimization. Demonstrated ability to manage and enhance campaigns, resulting in improved performance metrics. Committed to leveraging data insights to achieve strategic marketing goals.
1. Sr. Associate, Amazon Ads(10th Feb, 2020 – 8th Nov, 2024)
- Performed data and financial analysis on products of Amazon advertisers and provide them with campaign optimizations steps to improve their products ads performance.
- Ran SQL queries and ETL to extract and modify data.
- Performed forecasting on ad performance and its financial impact on advertiser sales and inventory.
- Provided comprehensive support with Advertising campaign creation and execution.
- Worked cross functionally with Sales and other Amazon departments to deliver towards business goals of the Amazon advertisement.
2. VCM associate (29th May, 2017 – 9th Feb, 2020)
- Worked as a part of team that helps Vendors with their queries on VCM tools.
- Maintained required performance metrics such as quality, productivity and first contact resolution.
- Managed and maintained client facing EY web portals.
- Handled incidents and requests through various channels across the Globe.
- Quickly assess the impact and urgency of the technical issues and facilitate the resolution.
- Managed outage and progress updates communication with stakeholders and customers.
SQL Advanced Excel Power BI Data Analysis Business Analysis Problem Solving Team Player
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