Rohit Bisht
Delhi
Summary
Seasoned Tour Leader with substantial background in managing and leading diverse groups on local and international tours. Possess strong knowledge of travel routes, destination information, and emergency handling procedures. Highly skilled in creating engaging tour experiences by blending historical facts with intriguing storytelling. Previous work has led to increased customer satisfaction and repeat clientele.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bilingual Tour Leader
Freelancer
Delhi
01.2023 - Current
- Led diverse groups on engaging cultural and historical tours.
- Coordinated logistics for seamless travel itineraries and accommodations.
- Facilitated communication between clients and local service providers.
- Managed group safety and ensured adherence to travel regulations.
- Delivered informative narratives about destinations and attractions.
- Developed guest relationships to achieve high level of satisfaction.
- Adhered strictly to health and safety regulations at all times whilst on duty.
Senior Spanish Language Expert
Bull IT Services
Delhi
05.2021 - 12.2022
- Identify hardware and software solutions and troubleshoot technical issues.
- Provide support to Spanish and English-speaking customers to resolve problems.
- Install and configure hardware/software and resolve network issues.
Consultant
NIIT Technologies
10.2020 - 04.2021
- Managed translation and interpretation projects ensuring accuracy.
- Coordinated with teams to interpret and translate Spanish terms.
- Communicated with Spanish-speaking clients to address queries.
Interpreter
Mercury Travels
01.2018 - 03.2020
- Built expertise in tourism software tools and client service.
- Provided professional guidance and updates to clients.
- Completed interpretation and translation tasks to high standards.
Education
Diploma in Business Management - Tourism & Hospitality
Concordia Institute of Business
Auckland, New Zealand01.2016
Advance Diploma in Spanish Language -
Delhi University
India01.2009
Certificate in Spanish Language -
Delhi University
India01.2008
B.A. (Hons) - Political Science
Delhi University
India01.2007
Skills
- Translation and interpretation (Spanish, English, Portuguese)
- Tour planning
- Safety management
- Language translation
- Logistical organization
- Answering client questions
- Client management and tour coordination
- Customer service excellence
- Technical troubleshooting
- Team coordination and training
- Cross-cultural communication
- Multilingual proficiency
Languages
Hindi
First Language
Spanish
Advanced (C1)
C1
English
Advanced (C1)
C1
Portuguese
Intermediate (B1)
B1
Websites
Certification
- Advance Diploma in Spanish language
References
References available upon request.
Timeline
Bilingual Tour Leader
Freelancer
01.2023 - Current
Senior Spanish Language Expert
Bull IT Services
05.2021 - 12.2022
Consultant
NIIT Technologies
10.2020 - 04.2021
Interpreter
Mercury Travels
01.2018 - 03.2020
Diploma in Business Management - Tourism & Hospitality
Concordia Institute of Business
Advance Diploma in Spanish Language -
Delhi University
Certificate in Spanish Language -
Delhi University
B.A. (Hons) - Political Science
Delhi University