Accomplished Program Manager with strong capabilities in strategic planning and risk mitigation. Known for effective stakeholder engagement and driving successful project outcomes through comprehensive process improvements and financial oversight.
Overview
22
22
years of professional experience
Work History
Program Manager
IBM Corporation
New York
10.2017 - Current
Lead program and cross-vendor project finance management, including budget creation, end to end delivery, expense monitoring, variance analysis and identifies cost-saving opportunities.
Act as the central liaison between clients, vendors, and internal teams, driving issue resolution through effective delegation, progress monitoring, and quality assurance.
Owned enterprise operational readiness, ensuring seamless program execution through effective change management, resource planning, compliance, contract governance, vendor coordination, and stakeholder engagement.
Work closely with client PMO stakeholders to drive demand prioritization decisions aligned with resource capacity and organizational strategy.
Review program documentation, including project plans, status reports, RCA and RAID logs and provide recommendations.
Served as a key advisor to executives and clients by preparing and presenting program performance reports, highlighting risks, progress, and strategic opportunities.
Partnered with technology and sales teams to align solutions with client strategy and successfully deliver business objectives.
Manage program risks, issues, dependencies, and maintain the program backlog to ensure smooth execution and alignment with strategic goals.
Facilitated AI use case workshops with business stakeholders, captured and documented detailed requirements, and partnered with IT and product owners to translate business needs into actionable tasks for AI delivery teams.
Project Manager
IBM India Pvt Ltd
Pune
02.2011 - 09.2017
Lead projects through the complete lifecycle, ensuring alignment and collaboration across multiple departments.
Collaborate with customers, end users, business analysts, and technical teams to gather and understand both functional and non-functional requirements, translate them into technical deliverables, define project scope, and manage end-to-end project delivery.
Creating a cost case for the project, Project Plan, maintaining project schedules, and providing status updates to stakeholders.
Collect regular work status updates from the team, track task progress including percentage completion and pending work, monitor individual performance, and provide support in resolving blockers to ensure timely project delivery.
Lead the various kinds of project audit PMR, Process audit, Product audit and configuration audit.
Create and maintain comprehensive project documentation, including detailed project plans, regular status reports, and records of key project decisions to ensure transparency and alignment across stakeholders.
Implement financial forecasting, budget management, and resource capacity planning to optimize project costs and ensure efficient resource utilization.
Identify, document, and mitigate project risks, blockers, and issues to ensure timely execution.
Technical Lead
Tata Consultancy Services Ltd.
Pune
01.2008 - 01.2011
Collaborated with onshore teams to ensure timely delivery of requirements, while analyzing business needs and interpreting functional specifications provided by the client.
Collaborate with the customers and clarify gaps in the business requirements and function specifications.
Review project deliverables—including code, documentation, and test cases—address critical issues, and ensure adherence to coding standards and guidelines across the project team.
Create high-level and low-level design documents and coding complex program modules.
Manage the end-to-end project deployment in different environments – SIT and UAT.
Technical Associate
Tech Mahindra Ltd.
Pune
12.2004 - 12.2007
Develop the different modules of the application, write unit test cases, and execute them.
Create Low-level design documents.
Analyze the production issues, resolve them on a timely basis and create a root cause analysis document for each issue.
Develop the application support document (runbook – commonly occurring issues for end users to resolve on their own, application helper – application working steps for each different use case).
Provide level 3 support for multiple applications.
Consultant
Vertex Software Pvt. Ltd.
Pune
06.2004 - 12.2004
Designing, coding, and testing for different applications.
Version checks compile the code and deploy to different environments.
Fix bugs in existing code.
Update the project documents.
Provide testing, documentation, and training support to the end user.
Resolve user-submitted incident tickets and help them to resolve their questions.
Software Developer
Rainbow Consultancy Service
Pune
10.2003 - 06.2004
Gather the requirements from different use cases and create Requirement Analysis documents.
Coding and testing small modules for different applications.
Fix bugs in existing code.
Compile and execute full application code and deploy them to different environments.
Education
Professional in Managing AI (PMI-CPMAI) -
PMI
01.2026
Practical Application of Generative AI for Project Managers -