Rohit Goel
Bengaluru
Summary
Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 14 years of experience in Security Testing, Endpoint Protection and Information Security Industry. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Overview
13
13
years of professional experience
Work History
Deputy General Manager - Security Testing
Vodafone India Services Private Limited
01.2022 - Current
- Mentoring a team of Security Testers, responsible for assessing Vodafone's Security Posture and Threat Landscape
- Provide recommendations basis the vulnerability assessments to proactively fill the gaps & enhance our security posture
- Vulnerability & Risk Prioritization to minimize manual efforts to gain highest results
- Monthly\Quarterly Reporting to present Vulnerability Management numbers for different entities with Org, and informed decision to drive activities that will help reduce our threat landscape
- Liaising with stakeholders to gather requirements, approval, authorizations & accesses for Pentesting
- Performing Management Reviews of Pentesting Reports before they are sent out to stakeholders to maintain high level of quality
- Deciding authority in issuing Enterprise-wide Cyber Security Action Notices, as part of a workstream to proactively guide teams across geographies against zero-day threats
- Generating efficiency using existing workforce and drive automation projects
- Assist in defining the long-term Strategy for Security Testing Team
- Identifying the Strategic tools for the enterprise & drive projects for implementation, governance & Reporting
- Assist team that review Security feeds of top vendors & analyze the vulnerabilities to identify potential threats & drive mini projects to close compliance & Audit findings
- Vulnerability Assessment results conducted via SAS platform, Qualys, are not the exact representation of the risk, must be assessed & prioritized for mitigation
- Liaise with Business Relationship Manager (BRM) for service transition and handover
- Drive projects to Develop, maintain & improve in-house created central reporting tool for stakeholders
- Finding repeated tasks that can be automated to generate efficiencies
- Mentoring Team members in their professional journey, guiding them in upskilling to help move to next level roles.
Senior Manager - Cyber Prevent
Vodafone India Services Private Limited
09.2018 - 01.2022
- Acted as Technical and Operational lead managing Data Information & Endpoint Security Teams under Cyber Prevent Operations
- Platforms managed CCS, SEP, DLP, PKI, Email.Cloud, AIP, Mandiant, MDATP, EDR etc
- Driving security platform operations activities, Accountable for managing performance and availability against defined SLAs and KPIs
- Accountable for the technical operation of the Cyber Defence security platforms across their full lifecycle
- Including: reviewing security platform policies, standards and designs; driving complex engineering tasks like deployment of enhanced configurations, capacity reviews, improve platform performance or meet emerging cyber threats; platform optimization; and future development plans
- Managing change, Incident & problem management
- Driving Risk Management; Identifying, reporting & remediating technical and operational risks associated with the Cyber Defence security platforms
- Managing Cyber Defence platform activities with strategical approach in building a robust and structured approach across the security platform lifecycle
- Driving continuous improvement initiatives to help transform & optimize team performance
- Operational impact analysis and efficiency calculation for operational growth
- Integration of technology platform & services with monitoring SIEM tool.
Cyber Security Engineering Specialist - CCS Platform
Vodafone India Services Private Limited
04.2017 - 09.2018
- Acted as Platform owner and responsible to manage the platform team End to End
- Responsible for creating\updating CCS Benchmark\Standard in line with Vodafone Standards, SOX and PCI standards
- Identify compromised machines and suggesting remediation steps to neutralize the threats
- Analyze security risks and develop response procedures
- Customer incident support and escalation handling
- Drive Service Improvement plans & Server Audit activities
- Reviewing Design Level Change & Proactive Fixing of Issues
- Support Enablement & Succession Planning
- Operations Management & Process Streamlining.
Data Information & Endpoint Security Specialist
EMC Technology India Private Limited
06.2015 - 03.2017
- Responsible for overall CCS\SCSP\SDCS operations, daily checks, reporting and Upgrades
- Understanding the CCS\SCSP\SDCS Architecture & Deployment at Vodafone
- Capture detailed requirements for the CCS solution based on the inputs from Stakeholders
- Creating documentations for Asset Inventory, Access tracker, and Low & High Level Design Documents for the CCS\SCSP\SDCS environment
- Getting Compliance scanning reports for Enterprise assets spread across multiple domains against SOX\PCI Hardening standards
- Taking handover from Project Implementation team and reviewing\updating the project transitioning documents and presenting the same to SOC Management for approvals
- Monitoring and troubleshooting on existing CCS\SCSP\SDCS environment if any issue arises and collaborating with different teams involved & getting the issue sorted out at the earliest.
Senior Technical Support Engineer
Symantec Software India Pvt. Ltd
06.2011 - 06.2015
- Provide advance technical support to Enterprise customers at a global level [APJ/US/EMEA/UK] for multiple Symantec Products throughout my tenure
- Symantec Critical System Protection (SCSP) \ Symantec Data Center Security (SDCS) (STS & SCS Certified)
- SCSP\SDCS allows organizations to secure their physical and virtual servers using host-based intrusion detection (HIDS) and intrusion prevention (HIPS)
- Gather and record all the collected information about the product issues
- Analyze the root cause of the problem, In-house simulation of problems
- Help Customers with their HIDS\HIPS policies if required
- Interacting with Development & QA members
- Help customer with backend DB issues & assisting with sizing aspects basis their requirements
- Symantec Control Compliance Suite (CCS) (STS Certified) (Senior Technical Support Engineer)
- Troubleshoot environment, configuration, and product issues
- Clearly document troubleshooting steps and resolutions
- Filter through incoming ticket queue and prioritize workload effectively
- Reproducing customer issues In-house and providing evidence where bug fixes are required (Research & Development)
- Experience of working in cross platforms server environments; managing large customer environments
- Symantec Endpoint Protection (SEP) (Technical Support Analyst)
- Perform basic to moderate static/behavioral analysis of malware specimens to determine the effects on internal systems at both the host and network level
- Identify false positive intrusions and source of suspicious traffic on network
- Provides after-hour support to manage "Virus Outbreak" on Critical customer's live/production environments
- Configuration of firewall rules as per the Company Network policy
- Configuration of Active Directory integration for Authentication and management, Replication and Load balancing, Application and Device control.
Education
Skills
- Cybersecurity Strategy Development
- Effective Leadership
- Teamwork and Collaboration
- Stakeholder relationship management
- Vulnerability Management - Reporting, Proactive Review, Impact Analyses & Prioritization
- Data Information & Endpoint Security SME
- Information Security Strategy Planning
- Management Reporting & Story Telling
- Risk Management - Gap Analysis, Impact Analysis & Mitigation Planning
- Service Delivery Management
- Audit Handling (PCI-DSS, SOX compliance)
- Capacity Planning - Platform & People
- Budget Planning\Allocation - CapEx, OpEx
- Disaster Recovery & Business Continuity Planning\Management (BCP\BCM)
- Solution Designing, Documentation Review, Deployment, Testing & Transition
- Incident, Change, Escalation & Problem Management
- Resource Optimization
- Adaptable, Proactive, Self-motivated, and a Quick learner
- Good Leadership & Mentoring skills
- Taking initiatives and carrying out jobs with perfection
- Good listener, Soft spoken and Team player
- Ability to work & perform under pressure
Knowledge Acquired
- CISM
- CISSP
- Pen testing with Kali
- CCNA CyberOPS
- CCSK
- Cloud Computing
- AWS
- Qualys
Timeline
Deputy General Manager - Security Testing
Vodafone India Services Private Limited
01.2022 - Current
Senior Manager - Cyber Prevent
Vodafone India Services Private Limited
09.2018 - 01.2022
Cyber Security Engineering Specialist - CCS Platform
Vodafone India Services Private Limited
04.2017 - 09.2018
Data Information & Endpoint Security Specialist
EMC Technology India Private Limited
06.2015 - 03.2017
Senior Technical Support Engineer
Symantec Software India Pvt. Ltd
06.2011 - 06.2015
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