Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Rohit Gopalakrishnan

Bengaluru

Summary

I have extensive experience in customer success operations, where I focus on ensuring data integrity through thorough checks and ensuring smooth client onboarding processes. My skills include managing data effectively and conducting engaging orientation sessions. I am proficient in project tracking, & data management

Overview

2
2
years of professional experience

Work History

Client Onboarding Associate

Nova Benefits
Bengaluru
02.2024 - Current

I specialize in customer success at an Insurance Tech Broking Company focused on health insurance. Responsibilities include rigorous data cleaning, efficient client onboarding via data importation, and analyzing B2B employee data. I deliver engaging orientation sessions, both in-person and virtually, ensuring comprehensive feedback and technical support. Skilled in insurance operations, I also manage templates and email distribution, achieving high satisfaction with 35+ orientations averaging 8.8 out of 10 in feedback.

Project Management Intern

Asteria Aerospace
Bengaluru
05.2022 - 11.2022

I have extensive experience in customer success operations, where I focus on ensuring data integrity through thorough checks and ensuring smooth client on-boarding processes. My skills include managing data effectively and conducting engaging orientation sessions. I am proficient in project tracking, & data management.

Education

Btech - Aeronautical Engineering

IIAEM
Bengaluru
08-2022

Skills

  • Project Management
  • Project Reporting
  • Presentations
  • Process Improvement
  • Data-driven decision-making
  • Problem Solving
  • Team Building and Leadership
  • Metric Oriented
  • Planning & To-do-listing
  • Inventory Management
  • Mathematics & Physics
  • Logical and Analytical thinking
  • Being Unique
  • Customer Interaction
  • Good in Communication
  • Sales Skills
  • Public Speaking
  • Story Telling
  • Can make Funny Reels
  • Can make Explanatory videos
  • Networking
  • Relationship Building
  • Good in Dancing
  • Good in Acting
  • Good in Writing Scripts
  • ChatGPT
  • Computer Skills
  • MS Office
  • Loom and AI Extensions
  • Mailmodo - Email Marketing
  • Email Writing
  • Basic skills in Canva

Timeline

Client Onboarding Associate

Nova Benefits
02.2024 - Current

Project Management Intern

Asteria Aerospace
05.2022 - 11.2022

Btech - Aeronautical Engineering

IIAEM
Rohit Gopalakrishnan