Rohit Gopalakrishnan

I specialize in customer success at an Insurance Tech Broking Company focused on health insurance. Responsibilities include rigorous data cleaning, efficient client onboarding via data importation, and analyzing B2B employee data. I deliver engaging orientation sessions, both in-person and virtually, ensuring comprehensive feedback and technical support. Skilled in insurance operations, I also manage templates and email distribution, achieving high satisfaction with 35+ orientations averaging 8.8 out of 10 in feedback.

I have extensive experience in customer success operations, where I focus on ensuring data integrity through thorough checks and ensuring smooth client on-boarding processes. My skills include managing data effectively and conducting engaging orientation sessions. I am proficient in project tracking, & data management.