Rohit Jagtap
Banker
Aurangabad
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Service Delivery Officer
Kotak Mahindra Bank
05.2024 - 05.2026
- Analyzed customer feedback to identify service improvement opportunities, resulting in enhanced service quality.
- Developed and implemented training programs for new staff to ensure compliance with bank policies and procedures.
- Evaluated team performance regularly, providing constructive feedback and guidance to help each member reach their full potential in their service delivery roles.
- Developed strong relationships with internal departments, ensuring seamless collaboration for efficient service delivery.
Branch Operation Manager
Kotak Mahindra Bank
05.2026 - 07.2026
SERVICE OFFICER - ASSISTANT MANAGER
KOTAK MAHINDRA BANK LTD
07.2022 - Current
- Managed day-to-day banking operations, including cash management, account services, and client queries.
- Achieved recognition for exceptional customer service and efficiency in handling complex banking transactions.
Education
Master of Commerce - Commerce
Dr. Bamu university
04-2020
Bachelor of Commerce -
Dr. Bamu university
Xll -
Maharashtra State Board
X -
Maharashta state board
Skills
Proficient in communication
Relationship-building skills
Self-motivated
Decision-making
Service skills
Strong networking skills
Financial analysis
Customer relationship management
Accomplishments
- Qualified for Trinity wali Holi contest March 2024
- Qualified for state-head contest April 2024
- Qualified for Diwali milan contest October 2024
Hobbies and Interests
Travelling
Dancing
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. I take full responsibility for the correctness of the particulars mentioned.
Languages
- English
- Marathi
- Hindi
Personal Information
- Date of Birth: 14/11/96
- Marital Status: Unmarried
Skills
- Fixed income strategies.
- Multi-tasking.
- Goal setting.
Accomplishments
- Qualified for TD drive Feb 2025
- Qualified for Taj contest March 2025
- Qualified for IPL live match contest March 2025
Timeline
Branch Operation Manager
Kotak Mahindra Bank
05.2026 - 07.2026
Service Delivery Officer
Kotak Mahindra Bank
05.2024 - 05.2026
SERVICE OFFICER - ASSISTANT MANAGER
KOTAK MAHINDRA BANK LTD
07.2022 - Current
X -
Maharashta state board
Xll -
Maharashtra State Board
Bachelor of Commerce -
Dr. Bamu university
Master of Commerce - Commerce
Dr. Bamu university