ROHIT JOSHI
Assistant Dining Room Manager
Lucknow
Summary
Passionate about contributing to a dynamic, professionally managed institution or organization. Eager to take on new responsibilities to further professional growth and make a meaningful impact. Committed to leveraging skills and experience to drive positive outcomes and achieve collective goals. Dedicated to continuous learning and growth, prepared for success in a fast-paced, competitive work environment.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Assistant Dining Room Manager
Royal Caribbean Group
MIami
09.2017 - Current
- Manage assigned venues according to company SOP to provide guests with a memorable vacation of a lifetime, consistently achieving revenue and rating targets, while fostering crew member learning and development through motivation.
- Coordinated special events such as holiday parties or large group reservations, providing exceptional service experiences for guests.
- Ensured consistent implementation of company policies regarding food safety regulations throughout the dining area.
- Managed scheduling, ensuring optimal staffing levels during peak hours for a smooth dining experience.
Food and Beverage Assistant
The Oberoi
Gurugram
06.2015 - 06.2017
- 6-Month Industrial Training at The Oberoi, Gurugram.
Worked with (Trident BKC) Oberoi Group of Hotels, Mumbai (as a Food and Beverage Assistant) and Information Desk Executive.
Education
Class 10th -
CBSE BOARD
Lucknow 01.2008 - 12.2008
Class 12th -
CBSE BOARD
Lucknow 01.2010 - 12.2010
Bachelor of Hotel Management, Catering Technology. -
IHM Meerut
Meerut, Uttar Pradesh 01.2011 - 12.2015
Skills
Fine dining experience
Team management
Menu planning
Staff motivation
Task delegation
Employee scheduling
Wine pairing
Roles And Responsibilities
- Resolving Guest Dining-Related Queries.
- Responsible for maintaining company SOP in compliance with USPH guidelines.
- Responsible for achieving revenue and rating targets which contribute to company NPS.
- Responsible for answering all guest surveys and feedback.
- Training crew members and motivating them.
Personal Information
- Date of Birth: 12/20/92
- Nationality: Indian
- Marital Status: Unmarried
Field Of Interest
- Meeting people and developing interpersonal relations
- Explore opportunities to exchange new ideas and enhance self-learning
- Travelling to different places to explore and enhance learning
Timeline
Assistant Dining Room Manager
Royal Caribbean Group
09.2017 - Current
Food and Beverage Assistant
The Oberoi
06.2015 - 06.2017
Bachelor of Hotel Management, Catering Technology. -
IHM Meerut
01.2011 - 12.2015
Class 12th -
CBSE BOARD
01.2010 - 12.2010
Class 10th -
CBSE BOARD
01.2008 - 12.2008
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