Rohit Kamath

. Sales Strategy and Planning: Develop and implement sales strategies, goals, and plans to drive revenue growth and meet targets. Analyze market trends, competitor activities, and customer needs to identify opportunities for expansion.

. Team Leadership: Lead and manage a sales team, providing guidance, coaching, and performance feedback. Set sales targets and motivate team to achieve and exceed them. Foster a collaborative and high-performing sales culture.

. Customer Relationship Management: Build and maintain strong relationships with key customers, including educational institutions, decision-makers, and stakeholders. Understand their needs, address concerns, and provide solutions to enhance customer satisfaction and retention.

. Customer Issue Resolution: Oversee handling of customer inquires, complaints, and escalations, ensuring timely and effective resolution. Monitor customer interactions to identify areas for improvement and implement corrective ideas.

. Customer Satisfaction: Continuously evaluate customer satisfaction levels through surveys, feedback, and other metrics. Analyze data to identify trends, patterns, and areas for improvement.

. Business Development: Identify new business opportunities, partnerships, and client segments within education industry. Develop and execute strategies to expand customer base and increase market share.

. Sales Operations Management: Overseeing sales process, including lead generation, prospecting, negotiation, and contract management. Ensure efficient sales operations, effective CRM utilization, accurate sales forecasting, and timely reporting.

. Market Analysis and Insights: Stay updated with industry trends, competitor activities, and emerging technologies in education sector. Conduct market research and analysis to identify market gaps, customer preferences, and potential areas for product or service enhancement.

. Collaborative Coordination: Collaborate with cross-functional teams, such as marketing, product development, and customer support, to ensure alignment of sales strategies and maximize customer satisfaction.

. Sales Performance Measurement: Establish key performance indicators (KPIs) and metrics to assess sales team performance and individual contributions. Regularly monitor and report on sales results, providing insights and recommendations for improvement.

. Budgeting and Resource Allocation: Develop and manage sales budget, allocating resources effectively to support sales initiatives. Monitor expenses, track ROI, and optimize resource allocation to achieve profitability goals.

. Industry Networking: Representing organization at industry events, conferences, and meetings. Build a strong professional network, establish partnerships, and stay connected with key stakeholder in industry.

Team Management: Supervising and providing guidance to branch managers within the zone, ensuring effective teamwork and high performance.

Performance Monitoring: Monitoring performance and progress of branches within the zone, analyzing data, and implementing measures to improve results.

Resource Allocation: Allocating resources, such as staff, budgets, and materials, to branches within the zone to optimize efficiency and productivity.

Policy Implementation: Ensuring compliance with company policies, procedures, and standards across all branches within the zone.

Relationship Management: Building and maintaining relationships with key stakeholders, including students, parents, teachers, and local authorities.

Market Analysis: Analyzing market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement within the zone.

Presentation And Seminars: Conduction Periodic Seminar by delivering presentations,speeches and workshop to audience aspiring for entrance exams .

Reporting and Communication: Providing regular reports and updates to senior management regarding the performance, challenges, and opportunities within the assigned zone.

Franchisee Training and Support: Coordinate and facilitate the onboarding process for new franchisees, ensuring they receive comprehensive training on ICA's curriculum, operations, and business practices. Provide ongoing support and guidance to franchisees, addressing their queries, challenges, and helping them achieve business success.

Business Development: Collaborate with franchisees to develop business plans, marketing strategies, and sales initiatives to drive student enrollments and revenue growth. Monitor and evaluate franchisee performance, identify areas for improvement, and implement strategies to enhance business outcomes.

Relationship Management: Build and maintain strong relationships with franchisees, serving as their primary point of contact for all operational and business-related matters. Foster open communication, resolve conflicts, and ensure franchisees adhere to ICA's brand standards, policies, and procedures.

Compliance and Quality Assurance: Ensure franchisees comply with ICA's operational standards, quality guidelines, and regulatory requirements. Conduct regular audits, inspections, and assessments to maintain consistency and uphold the brand's reputation.

Market Research and Analysis: Continuously monitor the market landscape, industry trends, and competitive landscape to identify opportunities for growth and innovation. Provide insights and recommendations to senior management for strategic decision-making.

Reporting and Documentation: Prepare regular reports, forecasts, and analysis related to franchise development activities. Maintain accurate records of franchise agreements, contracts, and relevant documentation.

Student Counseling: Conduct one-on-one counseling sessions with students to understand their educational goals, aspirations, and challenges. Assess their strengths, weaknesses, and interests to provide personalized guidance and support.

Course Selection and Career Guidance: Assist students in selecting appropriate courses or programs based on their academic background, interests, and career objectives. Provide information and advice on various career paths, job opportunities, and the skills required to succeed in their chosen field.

Educational Planning: Help students develop long-term educational plans, considering factors such as entrance exams, higher education options, scholarships, and study abroad opportunities. Provide guidance on creating study schedules, setting academic goals, and managing time effectively.

Test Preparation Support: Advise students on test preparation strategies for competitive exams such as CAT, GMAT, GRE, and others. Provide information about exam patterns, resources, and recommend study materials or coaching programs to help students achieve their target scores.

College Admissions Assistance: Guide students through the college admissions process, including assistance with application forms, essays, recommendation letters, and interview preparation. Stay updated on admission requirements and procedures of various colleges and universities.

Parent Interaction: Communicate with parents to address their concerns, provide progress updates on their child's academic performance, and discuss strategies to support their child's educational goals. Collaborate with parents to create a supportive environment for the students.