Rohit Katrela

• Guiding and assessing performance of team members to enhance throughput and meet process targets.
• Facilitating ongoing client engagement to identify concern areas for service level enhancement
• Implementing automation to minimize non-value-added time and enhance quality
• Conduct timely internal audits to identify process gaps and implement preventive controls ensuring maintenance of service levels.
• Productivity and Resource Utilization (RU) metrics.
• Identified operational risks associated with processes, and established control strategies.
• Allocate daily BAU Controlling and authorizing events /Payments.
• Responsible to respond in time to clients and complete task, Leading weekly risk call with clients.

Business Analyst Responsibilities:

• Orchestrated the adoption of Agile methodology across a cross-functional team, resulting in an increase in accuracy and meeting the attribute of timeliness.
• Functioned as a liaison between the development team and stakeholders to ensure product requirements are clear and met.
• Collaborated with stakeholders to define product requirements, and prioritize features.
• Worked closely with the Business stakeholders for elicitation and documentation of business requirements and converting them into the functional requirements.
• Documented the Functional and Business requirements in the documents like BRD, FRD, SRS.

• Managed corporate actions for Asia market, ensuring compliance and minimizing liabilities for BNY Mellon and clients.
• Reviewed and processed complex, high-risk corporate actions to mitigate potential risks.
• Coordinated daily work allocation based on various stages of corporate actions, from announcement to payment processing.
• Addressed grievances related to investment managers, counterparties, and brokers effectively.
• Facilitated communication with BNY Mellon departments, global custodians, investment managers, clients, and lending agents regarding corporate actions.
• Reporting Weekly and Monthly KPIs with Business Leads Auditing or reconciliation of all the payments and ensuring that the payments are done on the correct account & within deadline with no discrepancy.
• Review all the breaks post payment and reconcile them to take particular action Identifying and rectifying the discrepancy post payments.

Business Analyst Responsibilities:

• As an individual contributor performed all activities of system update.
• Requirement gathering with client and document creation, communication with developer.
• Liaise between cross functional team for extracting the data and information required for the projects.

• Streamlined processing of US fixed income products for enhanced operational efficiency.
• Executed claim settlement and reconciliation of principal and interest items.
• Reconciled client holdings and ensured timely coupon payments.
• Compiled weekly and monthly performance reports and tracked pending items.
• Developed standard operating procedures for seamless process transition.

• Fed and validated corporate action announcements for mandatory, mandatory with choice, and voluntary events.
• Abstracted corporate action notifications using SWIFT and sources like Fidelity and Bloomberg.
• Researched mandatory corporate actions in EMEA and Asian markets to ensure accuracy.
• Validated corporate action details received from various sources to maintain integrity.
• Set up corporate action events in the system through diligent research and agent liaison.
• Provided essential information to downstream teams while resolving all inquiries promptly.
• Prepared standard operating procedures for research team to facilitate onboarding of new members.

RPA (Robotic Process Automation) - PEGA OPENSPAN

• Understand and analyze RTB process, identify automation opportunities in assigned processes and propose solutions to robotize those manual activities.
• Analyze the process to find fitment and feasibility from perspective of RPA.
• Probe and detail the AS-IS process.
• Prepare TO-BE automation solution.
• UAT with client to get sign-off on benefits proposed.

• Advised clients on equity and derivatives to optimize portfolio performance.
• Conducted research on stocks utilizing technical tools like NetDania.
• Provided comprehensive support regarding account management and inquiries.
• Developed strong client relationships through regular meetings and effective communication.
• Recommended suitable investment products aligning with client goals.

• Processed mandatory and voluntary corporate actions efficiently.
• Conducted thorough research on market-announced corporate actions.
• Reconciled client holdings and executed payments for announced corporate events.
• Collaborated with upstream and downstream teams to ensure accurate updates of corporate action events.