Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Work Preference
Timeline
Generic

Rohit Khanna

Gurgaon

Summary

A seasoned professional with 8 years of progressive experience in business analysis and product management providing solutions in the areas of ETRM, CTRM, Advertising, Marketing, Education, Banking, Telecom, Ecommerce, and Logistics.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sr. Techno-Functional Business Analyst/Scrum Master

Capgemini Technology Services India Limited
Gurgaon
11.2021 - Current
  • Synopsis: Kimberly Clark (HMP Product), Data migration from SAP HANA to GBQ
  • Requirement gathering by conducting workshops with respective stakeholders and documenting same in BRD
  • Product requirement Document, and User Stories and getting sign-off
  • Prepare functional solution document with detailed designs and flows by interacting with product SME and prepare mapping document with all field-level details and its business rules
  • Produce wireframes, flowchart diagrams, and SRS documentation for development team
  • Gathering requirements from customers, writing user stories in JIRA/Azure DevOps, defining acceptance criteria, and story points, calculating velocity, leading, and facilitating scrum ceremonies, handling Kanban board, burndown chart, velocity tracking in JIRA
  • Walkthrough of approved solution, user stories with acceptance criteria, and design document to the development and testing team and actively participate in all the stages of Scrum
  • Introducing the Scrum framework and agile mindset within the team for better product delivery
  • Performing functional analysis, data analysis, functional testing, and API Testing
  • Story estimation techniques such as Poker planning, T-shirt Size, and Fibonacci series
  • Project Synopsis: My Toll-Rebuild- Mendix Project- Australia, Developed a Web-based Logistics application on the Mendix Platform
  • Part of the Scrum Team as a Lead BA & Scrum Master and led the team by introducing the Scrum framework and Agile mindset for better product delivery
  • Primary, Secondary: Scrum Master
  • Responsible for gathering the customer requirements from Product Owner and translating them into functional and technical specifications, Writing the FRD, SRS, and BRD, Defining the process flow diagrams, and designing the wireframes for designers to design the screens
  • Writing user stories in JIRA, defining the acceptance criteria and story points, leading product backlog refinement meetings, and removing the impediments of the Scrum team
  • Responsible for scrum team effectiveness and ensuring scrum team works as per agile model
  • Helped developers to produce product increment meeting DOD
  • Helped developers with Story estimation techniques such as T-Shirt Size, Poker planning, and Fibonacci series
  • Led Sprint planning events, Daily Scrum, Internal Demos, Customer demos (Sprint review meetings), and sprint retrospective
  • Worked as a true servant leader, coach, teacher, facilitator, Change agent, etc
  • Using Coaching techniques, PLEASE Model, Bruce Tuckman Model for building high-performing teams, ADKAR Model for change agent, and EBM technique to verify the value delivered to customer.
  • Using tools, JIRA, Azure DevOps, Microsoft Visio, Mockup, Kanban Board, Burndown chart, Velocity Calculation Chart, Mendix, MS Word, MS Excel, MS PowerPoint, SharePoint, etc
  • Responsible for Improve Team working culture, removing the impediments, and making successful improvements after each sprint retrospective meeting
  • Responsible for Functional testing, Data Analysis, Functional Analysis, Non-Functional Testing, and System
  • Integration via APIs (GET, POST, PUT, and DELETE)
  • API Testing via POSTMAN
  • Responsible for Functional Analysis, functional testing, data analysis, resolution of blockers, resolution of dependent user stories, Product backlog grooming, and defect triage sessions.

Sr. Technical Business Analyst

Knowlarity Cloud Communications
Gurgaon
02.2021 - 10.2021
  • Synopsis: Delivered IVR Inbound and Outbound Solutions to Knowlarity Customers
  • Delivered inbound and outbound solutions to customers based on IVR Knowlarity Product
  • Preparing BRD, SRS, and writing user stories after discussing the product backlogs
  • Defining acceptance criteria, Scope of requirement
  • Led the complete Knowlarity Telephony Product including the product and delivery team
  • Worked in Scrum framework with Agile Mindset
  • Integrating Knowlarity telephony software with various CRMs like Fresh desk, Salesforce, Lead Squared, ZOHO, etc., and providing solutions to customers according to their requirements
  • Responsible for API Integration and API Testing via POSTMAN
  • Performing functional tests, and database testing via SQL.

Technical Project Manager

Expert Rating Solutions
Chandigarh
07.2019 - 01.2021
  • Delivered online assessment platform to ER Customers
  • Delivered quality solutions to ER customers by providing them online assessment platform
  • Led the end-to-end Product using the agile model and scrum framework
  • Lead the ABA team to work on product backlogs and convert them into user stories
  • Responsible for requirement gathering, writing user stories, documenting SRS, BRD, and getting sign-off from PO
  • Using the Kanban Board using Azure DevOps and JIRA to check the progress of the sprint
  • Identifying the Functional and Non-Functional aspects of the Requirement
  • Involved in Kickoff meetings with stakeholders
  • Good communication, presentation, and leadership skills.

Techno-Functional Business Analyst Level I

Open Access Technology India Pvt Limited
Mohali
10.2015 - 07.2019
  • Project Synopsis: OATI produced Software for Energy Industry
  • Responsible for gathering customer requirements and converting them into BRD, FRD, and SRS
  • Developed Web-based applications in Energy trading and commodity trading domain such as Electricity, Gas
  • Emissions, and Fuel
  • Coal
  • Responsible for designing the wireframes, and flowcharts for designers and developers
  • Responsible for writing user stories and defining story points
  • Closely worked with Dev and QA teams and helped them to refine the sprint backlogs
  • Responsible for following the agile model while delivering the project
  • Responsible for functional testing, Smoke Testing, Sanity Testing, Performance Testing, API Testing, and Integration using Get, Post, Put, and Delete Methods.

Education

Bachelor of Technology -

Skills

  • Skills Profile
  • Functional/Technical
  • Core Competencies
  • Business Analysis, Requirement gathering, Agile, Scrum, Product
  • Management, JIRA, Azure DevOps, FSD, BRD, SRS, Kanban
  • Scrum framework and ceremonies, Epics, User stories, Defining
  • Story points, DOR, DOD, Product Backlog Grooming, KPIs such
  • As Burndown charts, Velocity calculation, Story Estimation
  • Techniques (Fibonacci Series, Poker planning and T-shirt Size)
  • Defect Triage, Functional Analysis, Functional testing, Data
  • Analysis, Database testing using SQL, GCP/GBQ, Azure Cloud
  • Computing, Burndown charts, Velocity calculation, Microsoft Visio
  • P>Business Analysis, Requirement gathering, Wireframes, flowcharts
  • P>BRD, FRD, SRS, Technical and functional Specifications, API Integration and testing (GET, POST, PUT, DELETE) via POSTMAN
  • P>User story writing, defining story points, Acceptance criteria, User story sign-off, JIRA, Azure DevOps, Kanban Board, User Story Estimation techniques (T-Shirt Size, Poker Planning, Fibonacci series), Product Backlog refinements
  • P>Functional Analysis, Technical Analysis, Functional testing, API Testing via POSTMAN, Database testing via SQL, and User Acceptance Testing
  • P>Workflow Analysis, Velocity calculation, Burndown charts, Sprint planning, daily scrum, sprint review, sprint retrospective,
  • P>Data Mapping, Scrum Mastery, Coaching techniques, Bruce Tuckman Model, ADKAR Model, PLEASE Model, EBM Technique
  • P>Gap analysis, Cloud computing techniques, GCP, AZURE
  • P>Scrum Framework, Values of Scrum, Pillars of Scrum, Ceremonies of Scrum, Agile Manifesto Values and Principles

Accomplishments

  • Received recognition from Capgemini in 2022 as a Project Star for excellent customer handling and product delivery ― Received much appreciation from Capgemini customers like Kimberly Clark and TOLL Australia for successful project delivery ― Received appreciation from Capgemini leadership for delivering excellent customer demos and maintaining healthy relationships with Product Owners
  • Received the OATIndia Excellence award in 2016

Software

SDLC, STLC, Waterfall, AGILE, SCRUM, KANBAN, JIRA, AZURE DEVOPS, MS WORD, MS EXCEL, MS POWER POINT, SQL, API Integration, Functional testing, Non functional testing, database testing, functional analysis, techincal analysis

Certification

  • Professional Scrum Master I (PSM I)

  • Professional Scrum Master II (PSM II)

  • Professional Scrum Product Owner I (PSPO I)

  • Six Sigma Green Belt

  • Six Sigma Black Belt

Interests

  • Watching Motivational Videos

  • Gymming

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureCareer advancementWork-life balanceFlexible work hoursHealthcare benefitsPersonal development programsWork from home optionPaid time off

Timeline

Sr. Techno-Functional Business Analyst/Scrum Master

Capgemini Technology Services India Limited
11.2021 - Current

Sr. Technical Business Analyst

Knowlarity Cloud Communications
02.2021 - 10.2021

Technical Project Manager

Expert Rating Solutions
07.2019 - 01.2021

Techno-Functional Business Analyst Level I

Open Access Technology India Pvt Limited
10.2015 - 07.2019

Bachelor of Technology -

Rohit Khanna