Rohit Khaware
Operations Consultant
Kolkata,MH
Summary
Dynamic Area Manager with a proven track record at McDonald's (CPRPL), excelling in operations management and relationship building. Spearheaded initiatives that significantly enhanced customer satisfaction and operational efficiency, leading to substantial financial savings. Expert in team development and process improvement, consistently achieving key performance indicators through strategic planning and effective communication.
Overview
15
15
years of professional experience
Work History
Area Manager
McDonald's ( CPRPL )
06.2009 - Current
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Transformed underperforming teams into productive, profitable teams.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Supervised various locations, enforcing high-quality standards of operation.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Education
Bachelor of Science - Hotel Management
Institute of Hotel Management
Bhopal 04.2001 -
Skills
Relationship building and management
Business development and planning
Team Development
Operations Management
Controlling costs
Staff Training and Development
Recruitment and hiring
Process Improvement
Timeline
Area Manager
McDonald's ( CPRPL )
06.2009 - Current
Bachelor of Science - Hotel Management
Institute of Hotel Management
04.2001 -