Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Rohit Kumar

Team Leader
Bangalore,Karnataka

Summary

Efficient professional with 3.5+ years of experience and a proven knowledge of customer needs assessment & customer retention. Better understanding of growth change, sales operations & people management which helped myself in achieving sales revenue, developing profitable and productive teams, coordinating with decision makers, data makers and mentoring new batches effectively. Well-educated in troubleshooting, root cause analysis and corrective action implementation.

Overview

2
2
Languages
6
6
Certifications
6
6
years of post-secondary education
4
4
years of professional experience

Work History

Team Leader

Nobroker Technologies Pvt. Ltd.
Bangalore, Karnataka
04.2018 - Current
  • Forecasting and planning weekly and monthly targets and executing them. Led sales team to exceed quarterly sales goals at multiple occasions.
  • Executing the long term business directions of the team to ensure maximum profitability in line with organization objectives.
  • Managing customer centric escalations and operations, ensuring customer satisfaction by achieving sales quality norms.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Expanded sales revenues by identifying opportunities and executing customized marketing plans.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Daily 15 minutes of stand-up to motivate/appreciate team members, address concerns and questions, plan improvements, and evaluate progress toward goals.

Sales Associate

GoZefo
Bangalore, Karnataka
09.2017 - 04.2018
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Education

Bachelor of Engineering - Mechanical Engineering

Vidyavardhaka College of Engineering
Mysore
09.2010 - 05.2016

Skills

Recruiting and interviewing

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Accomplishments

  • Supervised team of 75 team members.
  • Single handled internal leads and generated sales revenue to 63% growth.
  • Achieved checklist parameter adherence of 99% through effective sales pitch.
  • Accorded with multiple times Early promotions, Best leader and other recognitions.
  • Used Microsoft Excel to develop team tracking spreadsheets.

Certification

Cultivating Growth Mindset

Interests

Sports

Reading

Timeline

How to handle poor performers

06-2021

Sales closing strategies

05-2021

Sales handling objections

04-2021

Problem solving techniques

03-2021

Basics of scrum

02-2021

Cultivating Growth Mindset

01-2021

Team Leader

Nobroker Technologies Pvt. Ltd.
04.2018 - Current

Sales Associate

GoZefo
09.2017 - 04.2018

Bachelor of Engineering - Mechanical Engineering

Vidyavardhaka College of Engineering
09.2010 - 05.2016

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