Rohit Kumar

• Working on project of Mobile/Wallet money implementation and up gradation using agile Model.

• Analyzing technical requirements and Understanding the requirements on live servers as per client’s requirements (CR) or bug fixes.

•Conducting Governance meeting and direct Interaction with American and African client’s over call and Skype to have a complete understanding of issues and CR on monthly/quarterly basis and providing training to client’s and internal teams.

• Prepared the KPI dashboard for customer every quarter and troubleshoot Accessibility, retainability, mobility and integrity and try to optimize these KPI to meet given target value.

• Retaining data through oracle database (DB) and postgres database (PGDB) by Writing SQL/PSQL queries for reporting and managing master data, including creation, updates, deletion and Helping develop reports and analysis.

• Responsible SPOC (Single point of contact) for 8 projects and subject matter expert in 2 projects.

• Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.

• Writing SQL/PSQL queries for reporting and managing master data, including creation, updates, deletion and Helping develop reports and analysis.

• Using Docker and kubernetes to work on issues and debug them.

• Orchestrated efficient large-scale software deployments, including testing features and correcting code.
• Checked client code for bugs and weaknesses using approved troubleshooting methods.

• Acknowledging the client’s request and delivering the workarounds and fix within SLA.

• Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.

• Responsible Backup SPOC (Single point of contact) for 8 projects and subject matter expert in 2 projects .
• Gathered and defined customer requirements to develop clear specifications for project plans.
• Created procedures for system monitoring, recovery, backup and optimization.
• Conducted regression testing, analyzed results and submitted observations to development team.