Enterprising Branch Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
Branch Manager
Maxlife Insurance Co Ltd
Nashik
12.2020 - Current
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Engaged employees in business processes with positive motivational techniques.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Handling team of 12 People strength.
Resolved various issues impacting sales management and business operations.
Overall process management -Business generation, Basic underwriting,
Tracking of issuance after sales services & up selling.
Ensuring Customer satisfaction through tracking RNPS(Relationship Net promoter score) & TNPS(Transaction net promoter score) parameter.
Management with stake holders(Operations,& Underwriter)
Evaluation of performance against assigned targets and make required correction.
Forecasted trends and recommended improvements based on financial risk analyses.
Sales Manager
ICICIPrudential Life Insurance Co Ltd
pune
04.2018 - 12.2020
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Marketing and Execution of new product and it's process through sales force on regular basis.
Driving Sales through F2F ratio, Logging /Appointment ration parameter.
Closed lucrative sales deals using strong negotiation and persuasion skills
Evaluated performance against goals and implemented appropriate development plans
Established and cultivated solid business relationships with new or existing customers
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies
Resolved customer issues quickly to close deals and boost client satisfaction
Exceeded sales quotas and increased profitability through effective sales strategy and business planning
Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Frontline Sales Professional
ICICIPrudential Life Insurance Co Ltd
pune
10.2009 - 03.2018
Provided professional services and support in dynamic work environment.
Participated in team projects, demonstrating ability to work collaboratively and effectively.
Paid attention to detail while completing assignments.
Managed time efficiently in order to complete all tasks within deadlines.
Financial Planning to customer through tools of planner.
Used to do 3 customer meeting everyday.
Increase sale every month by 10%.
Paid attention to detail while completing assignments
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Gained extensive knowledge in data entry, analysis and reporting
Proved successful working within tight deadlines and a fast-paced environment
Demonstrated respect, friendliness and willingness to help wherever needed
Sales Executive
Jupiter Aqua Lines Ltd
Jalgaon
05.2008 - 08.2009
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Analyzed past sales data and team performance to develop realistic sales goals.
Conducting Marketing Research for Business development in norther region of Maharashtra(Nashik,Jalgaon,Aurangabad,Dhule,Buldana and Nandurbar).
Appointment of new dealers and looking out business growth of Old dealers.
Ensuring smooth supply and availability of product to dealers and customer as well.
Establish new dealer in Dhule, Nandurbar, Nashik and Aurangabad district.
Education
MBA - Marketing
NORTH MAHARASHTRA UNIVERSITY
Jalgaon
05.2006 - 05.2008
Bachelor of Science - Mathematics
B R A B UNIVERSITY
MUZAFFERPUR
06.1999 - 06.2003
Skills
Relationship building and management
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Accomplishments
Made team growth of 350% over last year in Maxlife Insurance Co Ltd.
Led the branch with more than 2.54 cr in sales over last year.
70% of Nashik location growth in 1st year in Maxlife Insurance Co Ltd
Promoted as Sales Manager in 2018 in ICICIPrudential Life Insurance co Ltd.
Year On year growth in ICICIPrudential Life Insurance Co Ltd.
Attended many National and international contest.
Timeline
Branch Manager
Maxlife Insurance Co Ltd
12.2020 - Current
Sales Manager
ICICIPrudential Life Insurance Co Ltd
04.2018 - 12.2020
Frontline Sales Professional
ICICIPrudential Life Insurance Co Ltd
10.2009 - 03.2018
Sales Executive
Jupiter Aqua Lines Ltd
05.2008 - 08.2009
MBA - Marketing
NORTH MAHARASHTRA UNIVERSITY
05.2006 - 05.2008
Bachelor of Science - Mathematics
B R A B UNIVERSITY
06.1999 - 06.2003
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