Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Languages
Timeline
Generic

Rohit Kumar

Specialist
Lucknow

Summary

I have been working as SCCM Administrator with 7 years of experience and 2 years’ experience in Intune . Good understanding of the SCCM infrastructure including boundaries, site server roles. Windows Operating System deployment/upgrade, Autopilot, and Microsoft Intune. Also Worked in End User Computing in troubleshooting end user issues Flexible and versatile to adapt to any new environment and technology.

Overview

7
7
years of professional experience

Work History

SCCM Administrator

HCLTech
06.2017 - Current
  • SME for Monthly security patches and third-party software to address vulnerabilities
  • Application deployment and administration through SCCM
  • Advanced troubleshooting of multi-tier virtual/physical systems, applications, and patches
  • Interact directly with clients and stakeholders to understand their needs and goals
  • Administering & supporting around 40,000 clients with one CAS and three Primary sites
  • Worked on Windows 11 image and migrate all Windows 10 machines to Windows 11 build 23H2.
  • Monthly patching activity of Workstations & Servers
  • Operating system deployment of different images as per given requirement
  • Troubleshooting OSD issues
  • Troubleshooting software update issues and coordinating with team to achieve good compliance of patching
  • Manage/Import drivers for new Laptop/Desktop models in environment for OSD purpose
  • Application creation and deployment through SCCM
  • Monitoring and troubleshooting site-to-site communication and replication
  • Creating SOPs and presentations for internal training as well as sharing with client
  • Responsible for creating new Distribution Points, as and when required
  • Handling weekly and monthly calls with client regarding change and incidents.

Intune Administrator

HCLTech
  • Deploy and manage applications through the Intune console, ensuring proper licensing and compliance.
  • Configure policies for app behavior and settings.
  • Create and manage compliance policies to ensure devices meet security requirements.
  • Generate and distribute regular reports on device compliance, application deployment, and security status.
  • Develop and deploy configuration policies and profile for device settings, security baselines, and compliance through Intune.
  • Set up and maintain Intune dashboards for real-time monitoring of device compliance and health.
  • Provide level 2/3 support for issues related to device enrollment, configuration, and compliance.
  • Maintain comprehensive documentation for processes, configurations, and troubleshooting guides.
  • Manage and deploy OS updates, patches, and firmware updates.

Software Cetral Administrator

HCLTech
  • Software Central Application is to automate the installation of software that are requests on demand by end users and reduce the cycle time for resolution.

Education

B.Tech -

GBTU Lucknow
Uttar Pradesh, India
04.2001 -

12Th -

UP Board Govt Jubilee Inter College
Lucknow, India
04.2001 -

10Th -

UP Board MSPM Inter College
Sitapur India
04.2001 -

Skills

SCCM

Intune

Software Central

Accomplishments

  • Five Times (2018 ,2019,2020,2021) won Top performer of my team.
  • Won Achievers League award for session 2021-22 ,2022-23 and 2023-2024

Personal Information

  • Father's Name: Kamal Sen Chaudhary
  • Mother's Name: Vidya Devi

Languages

English, Hindi

Timeline

SCCM Administrator

HCLTech
06.2017 - Current

B.Tech -

GBTU Lucknow
04.2001 -

12Th -

UP Board Govt Jubilee Inter College
04.2001 -

10Th -

UP Board MSPM Inter College
04.2001 -

Intune Administrator

HCLTech

Software Cetral Administrator

HCLTech

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Rohit KumarSpecialist