Rohit Kumar

Unn shalmi utter pardesh

Summary

Dynamic and detail-oriented professional with experience at Erica, excelling in hospitality and guest relations. Proven ability to enhance customer satisfaction through exceptional service and effective problem-solving. Skilled in food safety and supply restocking, contributing to a seamless dining experience while minimizing waste and energy consumption.

Overview

years of professional experience

Languages

Work History

SN.STEWARD

ERECA HOTEL 2020''BLUE EYSE HOTEL2023 HOTEL LE ROI 2025

07.2020 - Current

Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
Conducted regular quality checks on food items, ensuring freshness and reducing waste by timely rotation of stock.
Assisted in the efficient preparation and presentation of meals, contributing to a seamless dining experience.
Played an active role in reducing waste and energy consumption by following eco-friendly practices throughout daily tasks.
Handled challenging situations with tact and professionalism, resolving passenger complaints and concerns.
Displayed strong attention to detail when setting tables according to established guidelines and event themes.

Education

High School Diploma -

D A V INTER COLLGE

UNN SHAMLI

04.2001 -

Skills

Cleaning

Supply restocking

Hospitality

Customer assistance

Guest relations

Food safety

Table setup

Safe food handling

Problem-solving

Timeline