ROHIT KUMAR
Assosiate Team Lead-International Marketing
GURGAON
Summary
Expert in strategic planning and workflow management, leveraging strong communication and organizational skills to enhance team objectives and operational efficiency. Proven ability to cultivate collaborative environments that drive team success and achieve measurable results.
Overview
8
8
years of professional experience
1
1
Language
Work History
Assosiate Team Lead-International Marketing
ARTEMIS HOSPITALS
02.2023 - Current
- overseeing all operations for territories related to hcf and direct patient care.
- providing essential services to IPD & OPD international patients.
- oversight of local healthcare facilities and patient care.
- assisting and coordinating to fulfill local partner requests and requirements including reports and additional services
- guidance for international patients on treatment plans.
- addressing inquiries from various healthcare facilities and business development managers from respective doctors.
- Managing MOH patients from Gambia and coordinating with Gambia embassy.
- managing global lounge operations
- managing accounts of local and international healthcare facilities from various territories.
- Conducting daily rounds of International patients.
- Counseling of OPD patient for IPD conversion.
Associate Manager- Business Development
Netdox Health Pvt. Ltd.
12.2020 - 10.2022
- Handling Google generated leads for Delhi NCR Hospital.
- Handling smooth operation for patients and doctors.
- Getting better conversion rate for the company.
- Generating leads for company.
- Counseling of Domestic & International patients with treatment Plan for IPD Conversions.
- To maintain database of Delhi NCR Patients and Conversion Progress.
Associate-International Marketing
ARTEMIS HOSPITALS
06.2019 - 12.2020
- managing operational tasks for international patients
- delivering all necessary services to IPD & OPD international patients.
- management of local hcf & patients.
- assisting and coordinating to fulfill local partners' requests and requirements including reports and additional services.
- counseling of international patients regarding treatment plans.
- Deliver necessary updates and treatment plans of patients to respected partners and embassies.
- Facilitated comprehensive visa processing and documentation while engaging with clients to fulfill requirements.
Operations and Business development- Team Leader
HARINDER MEDICARE & SOLUTIONS PVT LTD.
04.2018 - 06.2019
- Leading the team of operations and business development.
- Connecting with local HCF’s for Patients.
- Managing all online Promotional activities and Branding for Partner Hospital.
- Playing a role of key Member of the Team who develops and manage the business for company.
- Manage end to end cycle of international patient query, Visa and treatment in Indian hospitals till their departure.
- Make tie-up with NABH accredited Indian hospitals.
- Make tie-up with new international insurance companies and managing the expectations of the current clients.
- Manage the team to develop the business of the organization.
- Managing and reviewing the treatment process of international patients daily by taking update from the hospital.
- Create the payment claims for international insurance companies.
Customer care Executive
E-Meditek TPA Services
11.2017 - 03.2018
- Manage the incoming calls from paneled hospital.
- Sending E-mail to the insurance member regarding their document needed for claim processing.
- Convey to the member regarding their pending document by mail and call.
- Ensure that hospital will receive the approvals on time.
- Documents received from the hospital will be send to the concerned department by e-mail.
- Voice & Email process
Education
MBA - Ops & Mark Management
Swami Vivekanand Subharti University
01-2021
B.Ed - undefined
Kurukshetra University
01-2019
Graduation (BA) - undefined
LNMU University Darbhanga
01-2017
Intermediate - undefined
BSEB
Patna01-2014
Matriculation - undefined
CBSE Sunflower school
01-2012
Skills
Office productivity tools Presentation delivery techniques Spreadsheet creation and management Written and verbal communication
Clear communication skills
Effective prioritzation
Office software expertise Text and data management Written and verbal communication
Interests
Playing and watching cricket, Traveling to new places
PERSONAL VITAE
- Skill Set
- Quick Learner and adept at adapting to different conditions.
- Likes to take initiatives and good at team management skills.
- Excellent communication skills.
- Organized and systematic approach towards tasks.
PERSONAL PARTICULARS
- Date of Birth: 18 AUG, 1996
- Fathers Name: BALMIKI SINGH
- Civil Status: Single
- Present Address: RAJEEV CHAWK, KHANSA ROAD, Sec 11 GURGAON.
Timeline
Assosiate Team Lead-International Marketing
ARTEMIS HOSPITALS
02.2023 - Current
Associate Manager- Business Development
Netdox Health Pvt. Ltd.
12.2020 - 10.2022
Associate-International Marketing
ARTEMIS HOSPITALS
06.2019 - 12.2020
Operations and Business development- Team Leader
HARINDER MEDICARE & SOLUTIONS PVT LTD.
04.2018 - 06.2019
Customer care Executive
E-Meditek TPA Services
11.2017 - 03.2018
MBA - Ops & Mark Management
Swami Vivekanand Subharti University
B.Ed - undefined
Kurukshetra University
Graduation (BA) - undefined
LNMU University Darbhanga
Intermediate - undefined
BSEB
Matriculation - undefined
CBSE Sunflower school