Rohit Kumar

Healthcare Technology professional with 11+ years of experience in medical equipment solutions, technical service operations, application support, sales support, and customer relationship management. Experienced in managing complete equipment lifecycle activities including requirement analysis, technical solution support, pre-installation planning, installation, commissioning, user training, preventive maintenance, CAMC management, troubleshooting, and post-sales service support.

Proven ability to independently execute Pan-India field operations while coordinating with hospitals, medical colleges, diagnostic laboratories, sports science centres, biomedical teams, purchase departments, and end users. Strong understanding of healthcare technology implementation, institutional workflows, documentation processes, service reporting, and customer satisfaction management.

Hands-on exposure to sports performance technology including CPET systems, metabolic testing platforms, treadmill and cycle ergometer systems, physiological assessment solutions, athlete monitoring concepts, wearable technologies, and EMG-based muscle analysis applications for performance evaluation and research.

A technology-focused professional combining technical expertise, field execution capability, customer management skills, and experience in delivering reliable healthcare and sports technology solutions.

• Successfully managed end-to-end healthcare technology implementation projects, covering requirement analysis, technical coordination, pre-installation planning, installation, commissioning, clinical application support, user training, and post-installation service management.

• Independently handled complete customer lifecycle responsibilities including business discussions, technical demonstrations, solution coordination, project execution, preventive maintenance, AMC/CAMC management, troubleshooting, and customer relationship development.

• Delivered technology support and operational coordination for multiple hospitals, healthcare institutions, and sports science facilities across India, ensuring smooth implementation and customer satisfaction.

• Developed strong expertise in hospital workflow understanding by working closely with senior management, clinicians, biomedical teams, procurement, stores, finance, IT, and administrative departments.

• Successfully supported medical and sports technology laboratory setups by contributing to equipment planning, workflow design, installation coordination, application training, and operational readiness.

• Global Medical Devices (GMD) – Healthcare Technology & Medical Equipment Solutions
Exposure in healthcare technology operations, medical equipment implementation, application support, installation & commissioning, service management, and customer coordination.

• Healthcare Technology & Hospital Operations Network
Professional interaction and coordination with hospitals, healthcare institutions, clinical departments, biomedical teams, procurement, administration, and support functions.

• Sports Science & Human Performance Technology Domain
Experience supporting sports science laboratories, performance assessment technologies, athlete monitoring solutions, and human performance environments.

• Medical Equipment Application & Service Support Community
Professional engagement with clinicians, consultants, biomedical engineers, physiotherapists, exercise professionals, and healthcare technology users across India.

• GMD Tech Service Support – Technical Knowledge Sharing Initiative
Developed a digital support platform to provide equipment guidance, technical awareness, and troubleshooting assistance for users.

• Extensive pan-India field exposure with experience managing customer sites, healthcare projects, installations, service activities, and stakeholder coordination independently.

• Strong understanding of healthcare technology lifecycle management including requirement analysis, procurement support, installation, commissioning, training, preventive maintenance, and after-sales support.

• Experienced in coordinating with multidisciplinary teams including hospital administration, clinicians, biomedical engineers, procurement, stores, finance, IT, and technical support teams.

• Skilled in preparing and maintaining professional documentation including service reports, installation records, preventive maintenance reports, quotations, invoices, challans, and project-related documents.

• Good understanding of medical equipment applications, clinical workflows, user requirements, and operational challenges within healthcare environments.

• Experience in supporting sports science and human performance technology applications with interest in EMG-based muscle analysis, athlete monitoring, and performance optimisation.

• Strong communication, troubleshooting, problem-solving, and customer relationship management skills.

• Willingness to travel, adapt to new technologies, and take ownership of responsibilities in challenging operational environments.

MS Office

I hereby declare that the information provided in this resume is true, complete, and accurate to the best of my knowledge and belief. I take full responsibility for the authenticity of the details mentioned regarding my professional experience, technical skills, academic qualifications, and achievements.

I am committed to continuous learning, professional integrity, and delivering effective technical, application, and operational support while contributing positively to the growth and success of the organization.

Place: Pune, Maharashtra
Date:   13.07.2026

Signature:
Rohit Kumar

• Participated in planning, installation, commissioning, application training, and technical support for sports science laboratories across India.
• Supported deployment of CPET systems, treadmills, ergometers, ECG, spirometry, Polar wearable systems, and other sports performance assessment equipment.
• Coordinated with coaches, sports scientists, biomedical engineers, and institute management to ensure successful project execution.

• Executed pre-installation site assessments, equipment installation, calibration, user training, preventive maintenance (PMS), and after-sales technical support.
• Managed documentation, commissioning reports, acceptance testing, and customer handover.

• Independently managed end-to-end implementation of medical and sports technology systems across hospitals, diagnostic centres, universities, and research institutions throughout India.
• Coordinated logistics, installation scheduling, customer demonstrations, and post-installation support.

• Contributed to the design, planning, equipment selection, installation, and commissioning of the High Performance Laboratory.
• Supported workflow development and successful operational setup of the facility.

• Established the "GMD Tech Service Support" YouTube knowledge platform to provide technical guidance, troubleshooting videos, and user education, improving remote customer support and reducing service turnaround time.

• Managed the complete equipment lifecycle including pre-sales discussions, site planning, installation, commissioning, application training, preventive maintenance, AMC/CMC support, technical troubleshooting, and customer relationship management across multiple product lines.