Rohit Kumar
Asansol,West Bengal
Summary
Self-motivated Marketing Graduate seeking a mid-level position where I can grow my skills as analytical expert, problem solving and contribute to the overall success of a company. My previous experiences have helped shape me in this industry and have given me a basis from which to grow.
Overview
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Sales Intern
Outlook Group
New Delhi, New Delhi
05.2020 - 06.2020
- Business Development and Customer Acquisition Actively seek out new sales opportunities Generate leads, prepare and deliver sales pitch Close deals with potential customer.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Demonstrated products to customers, answered questions and redirected objectives to positive features.
- Tracked, measured and reported on trends for sales team analysis and decision making.
- Managed customer expectations and helped navigate sales processes.
Catalogue Specialist
HNG Retail Private Limited
Bengaluru, Karnataka
10.2016 - 02.2017
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked closely with the team to maintain optimum levels of communication to effectively and efficiently complete projects.
- Managed team of 10 employees, overseeing hiring, training, and professional growth of employees.
- Managed competing deadlines with efficiency.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Engaged social media audience by collaborating with graphic designers to develop viral content.
Technical Support Analyst
Rakuten India Enterprise Private Limited
Bengaluru, Karnataka
08.2015 - 09.2016
- Participate in the redesign of applications and other software.
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
- Consult user guides, technical manuals and other documents to research and implement solutions.
- Communicating with others in the team to help increase others knowledge about the categorization rules and the different kinds of products there are.
- Creating new rules for what characteristics are important in deciding what category products should go into.
- Correcting the categorization of products.
- Given a list of search phrases, identifying the most significant product category someone would want to see.
- Accurately assessing products in merchant categories to find the best corresponding category in our product taxonomy.
- Communicated technical findings via lay terminology to keep interdepartmental teams informed on vital developments.
- Generated attractive and consistent graphic designs for use in all types of marketing.
Risk Investigator
Amazon India Development Centre
Bengaluru, Karnataka
10.2014 - 06.2015
- Individual problem-solving and analytical skills to authenticate customers and complex transactions and accounts.
- Checking compliance to Amazon policies while on boarding sellers.
- KYC checks and suspicious activities reporting.
- Engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals.
- Improve/suggest improvements on tools, process and set new bench-marks in reducing potential losses.
- Investigate customer orders, and arrive at proper decisions, with a bias towards customer.
Planning Engineer
MaRS Planning & Engineering Services Private Limited
Ranchi, Jharkhand
09.2013 - 06.2014
- Assessments of selected sites for construction, evaluating the structural, environmental and commercial feasibility of future projects.
- Planning and programming of the project along with planning engineers and scheduling of all the items of work.
- Closely monitor Projects work site activities and contractor preparations to ensure requirements and plans as per agreed scope and in line with schedule.
- Coordinate with survey team and prepare work schedule as per requirement of the project and collaborate with suppliers as and when required.
- Ensures that the project is executed in accordance with client approved procedures and expectations.
- Assessed individual survey project needs and planned workflows.
- Liaised with civil technicians to prepare and update maps, drawings and blueprints using manual and computer-assisted methods.
Education
PGDM - Marketing
Institute of Management Technology
Nagpur 05.2020 - Current
Bachelor of Engineering - Construction Technology And Management
Dayananda Sagar College of Engineering
Bangalore 06.2009 - 07.2013
Skills
Data evaluation
Research
Quality control
Product and service sales
Marketing knowledge
Microsoft Excel proficiency
Self-motivated professional
Critical thinking
Flexible & Adaptable
Conducting investigations
Interpersonal Communication
SEO
Social media tools
Keyword optimization
Timeline
PGDM - Marketing
Institute of Management Technology
05.2020 - Current
Sales Intern
Outlook Group
05.2020 - 06.2020
Catalogue Specialist
HNG Retail Private Limited
10.2016 - 02.2017
Technical Support Analyst
Rakuten India Enterprise Private Limited
08.2015 - 09.2016
Risk Investigator
Amazon India Development Centre
10.2014 - 06.2015
Planning Engineer
MaRS Planning & Engineering Services Private Limited
09.2013 - 06.2014
Bachelor of Engineering - Construction Technology And Management
Dayananda Sagar College of Engineering
06.2009 - 07.2013