Rohit Kumar Burnwal
Manager - Franchise Sales
Gurugram
Summary
Sales and business development professional with 5+ years of experience in franchise acquisition, market expansion, and B2B sales. Currently managing nationwide franchise growth at Burger Singh, driving deal closures, outlet launches, and partner onboarding. Strong in negotiation, CRM-led execution, and cross-functional coordination.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Manager
Burger Singh
05.2024 - Current
- Driving nationwide franchise acquisition by identifying and onboarding high-potential partners, expanding brand presence across key markets.
- Negotiating and closing high-value franchise deals, consistently achieving higher partner conversion rates compared to previous periods.
- Successfully launching new outlets, supporting franchisees end-to-end—from business planning and compliance to post-launch operations.
- Streamlining sales processes to reduce the average deal-closure cycle through improved lead-funnel management and CRM adoption.
- Delivering data-driven performance insights to senior leadership, enabling smarter expansion strategies and faster partner onboarding.
- Building strong, long-term franchisee relationships, resulting in high retention rates and improved partner satisfaction.
- Representing the brand at franchise exhibitions and industry events to generate high-quality leads and strengthen market visibility.
- Managing the franchise resale segment by negotiating with existing owners and pitching opportunities to new investors, ensuring smooth ownership transitions and sustained brand profitability.
- Managing third-party call centers to generate and forward qualified leads, improving conversion rates and accelerating franchise deal closures.
- Mentoring and guiding junior team members, enhancing overall sales team productivity and performance
Business Development Manager
Think & Learn Private Limited
12.2020 - 04.2024
- Led a team of 14 associates, driving conversions from free subscribers to paid customers and consistently achieving monthly revenue targets.
- Implemented CRM tools to improve lead tracking and forecasting accuracy by 50%, enabling better pipeline visibility and data-driven decision-making.
- Conducted regular team reviews and coaching sessions to address challenges, refine sales techniques, and boost overall team productivity.
- Collaborated with cross-functional teams (sales operations, supply chain, and marketing) to ensure seamless execution and high customer satisfaction.
- Enhanced training effectiveness by introducing new approaches and resources, improving associate performance and overall sales outcomes
- Drove revenue growth by identifying and securing new business opportunities in untapped markets.
Business Development Officer
Connecting Dot Private Limited
07.2020 - 12.2020
- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
- Acting as the main point of contact between key clients and internal teams.
- Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
Education
Bachelor of Arts - Political Science
BBMKU
Dhanbad, India 04.2001 -
Skills
Franchise development strategy
Sales leadership experience
Execution of strategic initiatives
Client relationship management
Market analysis
Lead conversion proficiency
Sales performance improvement
Negotiation expertise
Monitoring and evaluating performance
CRM process enhancement
Decision-making
Business development
Cross-functional teamwork
Sales management
Team leadership
Relationship building
Certification
Managerial Development Program, Certification covers time management, change leadership, sales force development, problem solving, navigation skills, and sales efficiency tools for managerial development.
Timeline
Manager
Burger Singh
05.2024 - Current
Business Development Manager
Think & Learn Private Limited
12.2020 - 04.2024
Business Development Officer
Connecting Dot Private Limited
07.2020 - 12.2020
Bachelor of Arts - Political Science
BBMKU
04.2001 -