Trekking ,Cricket, Learning new tools
Rohit Kumar Gupta
Banking & Data Analytics
Lucknow
Summary
Forward-thinking banking professional with 3+ years of experience in salary account management and client servicing. Skilled at aligning customer needs with banking solutions and ensuring smooth operational processes. Proactive, data-driven, and focused on continuous improvement and team coordination.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
ASSISTANT MANAGER (CORPORATE EMPLOYEES SOLUTION GROUP (CESG))
ICICI BANK LTD
12.2021 - Current
- Managing salary accounts for corporate clients and maintaining strong relationships
- Handling monthly salary credit process and ensuring accuracy and timely execution
- Assisting in the onboarding of new clients by collecting and verifying KYC documents
- Promoting and cross-selling products like personal loans, credit cards, and insurance to salaried clients
- Using MS Excel and CRM tools for data analysis, tracking client performance, and generating reports
- Coordinating with internal teams and branch staff to resolve client issues and improve service delivery
Education
B.SC - MATHMATICS
CSJMU UNIVERSITY
05.2014 - 05.2017
SENIOR SECONDARY - undefined
U.P BOARD
07.2011 - 07.2013
Skills
MS Excel – VLOOKUP, Pivot Tables, Data Cleaning & Reporting
SQL – Basic data querying and database understanding
Python – Data analysis using Pandas, NumPy, and basic scripting
Power BI / Tableau – Data visualization and dashboard creation
Communication Skills – Client handling, coordination, and relationship building
Banking CRM Tools – Experience with ICICI internal systems
Presentation Skills – Creating client presentations using MS PowerPoint
Problem Solving – Handling escalations and finding quick resolutions
Certification
Certified in Data Analytics with a comprehensive knowledge of MS Excel, MySQL, Python & Tableau
Interests
Timeline
Certified in Data Analytics with a comprehensive knowledge of MS Excel, MySQL, Python & Tableau
07-2023
ASSISTANT MANAGER (CORPORATE EMPLOYEES SOLUTION GROUP (CESG))
ICICI BANK LTD
12.2021 - Current
CCC
03-2020
Diploma in Information Technology, 02/01/17, 02/01/18, Certified in Data Analytics with a comprehensive knowledge of Computer
02-2020
B.SC - MATHMATICS
CSJMU UNIVERSITY
05.2014 - 05.2017
SENIOR SECONDARY - undefined
U.P BOARD
07.2011 - 07.2013